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D.5.12 - A - Mobile Services

D.5.12 - A - Mobile Services

APIs help you connect to customers on the go

CallOut D.5.12 - B - LP Mobile

CallOut D.5.12 - B - LP Mobile

LP Mobile
mobile

Create meaningful customer connections by enabling anywhere, anytime interactions.

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The LiveEngage platform features applications that extend live chat to anywhere with mobile service — independent of device. Your visitors can obtain assistance with purchase decisions and service issues when they need it most, by engaging with your chat agents from a variety of mobile devices and formats.

Applications developed with LiveEngage’s Visitor Chat APIs enable fully-functional conversation between a consumer’s mobile device and a LivePerson live agent. The mobile-based conversation can even be coordinated with a regular website chat occurring at the same time.

Our mobile services give you the power to deploy seamlessly integrated chat solutions wherever your visitors want to use them — within your dedicated mobile app, via text messaging or from your website using a mobile browser.

Callout - M - F.3.A - Case Study (SwimOutlet.com)

Callout - M - F.3.A - Case Study (SwimOutlet.com)

Customer Success

"Our entire organization is aligned to providing the best customer service possible and LivePerson helps us to achieve that with LivePerson's API, we are now able to leverage LivePerson's platform for live chat through our site. This allows us to deliver a consistently exceptional customer experience across all channels."

Alexander Sienkiewicz,
CMO of SwimOutlet.com

Mobile Services

D.5.12 - D - Mobile Examples

D.5.12 - D - Mobile Examples

Mobile Applications

Mobile applications provide instant access to drive incremental sales and deliver service on demand. Adding LivePerson chat increases the effectiveness of your mobile app while enriching the total visitor experience.

To add chat to your mobile application, check out device-specific options in our Apps Marketplace.
Mobile Messaging

Smart phones seem to be everywhere you look, but the fact is that most of the mobile phones in use are standard handsets providing only voice and text messaging capabilities. LivePerson works in partnership with a leading mobile message provider to let your agents chat via SMS text messaging.

Find out how to enable text messaging between customers and your agents with Air2Web AirCARE Mobile Assist.
Mobile Sites

Extend the power of LivePerson chat to visitors who access your website from mobile browsers. Satisfy requests for live assistance on the spot. Drive incremental sales by offering real-time, customized incentives for visitors to buy immediately.

To add chat to your mobile website, check out device-specific options in our Apps Marketplace.