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Products & Services

Products & Services (Intro-part2)

Products & Services (Intro-part2)

LivePerson helps more than 8,500 companies make meaningful connections with their customers. Our intelligent real-time platform combines a sophisticated behavioral targeting engine that delivers significant value to companies by increasing conversion rates and customer satisfaction. Building on our success with LP Chat, we have looked for ways to expand other engagement tools.  As people today continue to rely more on mobile devices, social networking sites and their own websites, our goal is to use our behavioral intelligence and data capabilities to provide more products for companies to connect with and use to analyze its customers.

Explore our suite of products to learn which ones are best suited to help you connect with your prospects and customers.

Analytics

Analytics

Right visitor, right time, right agent.

LP Insights

 

Tap into a wealth of intelligence by translating chat transcripts and other unstructured data into actionable customer insight—a quantum leap over typical transcript analysis and reporting processes.  More

Analytics Driven Engagement

Analytics Driven Engagement unlocks the power of Google Analytics to automatically and dynamically optimize your online engagement rules based on actual visitor behavior patterns.  More

Platform Partner Apps

Platform Partner Apps

With the introduction of the LiveEngage APIs, customers, solution providers and independent software developers can define new ways for creating, extending and integrating Intelligent Engagement applications. Check out products from our partners that will allow you to monitor and engage with your customers online.   More

Services

Services

A range of services ensure customers can fully harness the power of LivePerson. Consulting, Support and Training service offerings have been crafted around the core needs of our customers. Learn more about what our professional services teams can do for your business.

LivePerson Labs (links)

LivePerson Labs (links)

Labs is a community space that offers innovative ways to expand the reach of LivePerson. You can integrate with many third-party services, and test drive new features and capabilities.    More

Small Business Solutions

Small Business Solutions

LP Email

Designed for busy customer service, help desk and sales departments, LP Email routes, tracks and delivers customer correspondence quickly and efficiently.  More

LP KnowledgeBase

Reduce costs and create a better customer experience with dynamic FAQs, category browsing and search technology.  More

Expert Hire

Expert Hire

LP Live Experts

Every day, thousands of consumers receive expert assistance in real time, provided by professional advisors through LivePerson ExpertHire. Are you in search of an online therapist to discuss relationship issues? Want a legal professional to review your contract? Need someone to edit your resume, explain how to fix a computer problem, tutor your child?

Choose the expert you need now, from hundreds of categories:

Counseling
Computers & programming
Education & tutoring
All Categories

Expert Hire (pt2)

Expert Hire (pt2)

LP Live Experts for Professionals

Earn additional income by providing your professional advice and expertise online. Learn More

LP Live Experts for Partners

Are you interested in monetizing your content site?

Learn how you can offer real-time professional advice to your website visitors using LivePerson Expert Network.