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CRM Integration with LivePerson

CallOut C.1.35 - A - Multiply the benefits

CallOut C.1.35 - A - Multiply the benefits

Multiply the benefits

CallOut C.1.35 - B - Saleforce.com Integration

“This app has made our day, and will save us countless hours of searching, copying, pasting and logging communication records.”

 - David Ciccarelli,

CEO, Voices.com

 

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Enjoy higher conversion rates, increased customer satisfaction and improved agent productivity by integrating LivePerson's award-winning chat solution with your customer relationship management (CRM) application.

The LivePerson Agent Console provides seamless access to any web-based CRM, allowing your agents to chat with visitors and:

  • Access, review and update critical prospect and customer data while chatting
  • Create new leads, cases and tasks from live chat session data with automatic chat transcript logging
  • Auto-search for duplicate or mismatched records to save agent time and maintain clean CRM data
  • Export chat transcripts to customer CRM records
  • Incorporate the chat channel into existing business workflows

CallOut C.1.35 - C - Interested in integrating LivePerson

CallOut C.1.35 - C - Interested in integrating LivePerson

Interested in integrating LivePerson with another CRM application or business-critical sales, marketing and contact center applications?

Customers and partners can integrate LivePerson's core intelligence capabilities with other business applications through our LiveEngage Platform cross-channel data collection & APIs in order to:

  • Consolidate a single view of the customer
  • Boost agent productivity
  • Improve customer experience and satisfaction
  • Streamline measurement and reporting

CallOut C.1.35 - D - More about Integration with LivePerson

CallOut C.1.35 - D - More about Integration with LivePerson

Services – Integrations

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APIs

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CallOut M - F.3.B - Tagline

CallOut M - F.3.B - Tagline

Creating meaningful customer connections.

 

Right person. Right time. Right channel.