Now your business can always be available for your customers. LivePerson’s Mobile Agent Console lets your agents use their phones and other mobile devices to communicate with customers via live chat. Agents gain greater flexibility by being able to fully engage with visitors to your website – even when the agents themselves are far away from their desktop computers.

The LivePerson Mobile Agent console drives powerful, full-featured solutions, letting your agents favorably resolve opportunities and issues from virtually anywhere there is mobile service:

• Monitor visitors to your site in real time
• Get insight into visitor session information
• Accept chat requests from visitors
• Proactively invite visitors to chat
• Chat live with any visitor on your site
• Deliver canned answers when appropriate
• Handle multiple chats simultaneously
• Log in or out anytime to accept and handle chats from anywhere