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LivePerson Mobile Chat

CallOut C.1.4 - A - LP Mobile

CallOut C.1.4 - A - LP Mobile

LP Mobile

Create meaningful customer connections, by enabling anywhere anytime interactions.

 

CallOut C.1.4 - B - LivePerson Mobile Chat for Mobile Applications

CallOut C.1.4 - B - LivePerson Mobile Chat for Mobile Applications

LivePerson Mobile Chat for Mobile Applications

Build a custom app for even more features. Using the LivePerson Platform APIs you can create mobile apps for iOS, Android, BlackBerry and Windows Mobile today.

 

CallOut C.1.4 - C - Mobile Apps Marketplace

CallOut C.1.4 - C - Mobile Apps Marketplace

Mobile Apps Marketplace
Mobile Apps Marketplace

To add mobile chat to your mobile application, site or interactions, check our Apps Marketplace for device-specific options from third-party mobile experts. 

CallOut C.1.4 - E - Choices for mobile solutions

CallOut C.1.4 - E - Choices for mobile solutions

Choices for mobile solutions

Collaborate directly with LivePerson on your custom solution, build your own with the LivePerson APIs, or work with LivePerson partners to create a custom site or application. The choice is yours.

CallOut C.1.4 - F - Use LivePerson APIs for custom implementations

CallOut C.1.4 - F - Use LivePerson APIs for custom implementations

Use LivePerson APIs for custom implementations

LivePerson APIs are configurable to match your mobile chat implementation to your specific objectives.

Customize your chat icons and windows, interact with social media, or create custom applications for mobile devices. Build to suit your needs with the LivePerson APIs.

Learn about LivePerson's APIs

CallOut C.1.4 - G - Work with a LivePerson partner on your mobile solution

CallOut C.1.4 - G - Work with a LivePerson partner on your mobile solution

Mobile Apps Marketplace
Apps Marketplace

When rapid deployment is essential, a mobile expert can help.  LivePerson mobile third-party developers including Trilibis Mobile, ArcTouch, NetBiscuits, Telephony Media, Usablenet and Conduit can help create a mobile chat solution that meets the needs of your business and customers.  Full custom integration and product solutions are already in use by a wide variety of LivePerson clients.

Learn about LivePerson's Apps Marketplace

CallOut C.1.4 - H - LivePerson mobile chat for webpages

CallOut C.1.4 - H - LivePerson mobile chat for webpages

LivePerson mobile chat for webpages
Chat Now

You can start with a simple m. page, which provides a mobile-specific page layout for your content, and add customized chat using the LivePerson APIs. Work with your in-house or third-party mobile site team or directly with LivePerson to deliver access to your mobile site quickly and easily.

Learn about Predictive Targeting

CallOut C.1.4 - I - Mobile messaging

CallOut C.1.4 - I - Mobile messaging

Mobile messaging

Although smartphones and advanced feature phones seem to be everywhere you look, the fact is that most of the mobile phones in use are standard handsets (feature phones) providing only voice and text messaging capabilities. LivePerson works in partnership with leading mobile message providers to let your agents chat via SMS text messaging.  Deliver enhanced support and up-sell customers who prefer text communication or use a standard handset.  See our mobile partners for more on SMS solutions.

Learn about Mobile Services

CallOut C.1.4 - J - Maximize the mobile channel

CallOut C.1.4 - J - Maximize the mobile channel

Maximize the mobile channel

CallOut C.1.4 - K - APIs video

CallOut C.1.4 - K - APIs video

See the differences and advantages of each approach to help you make the right choice for your mobile initiatives. Watch this video to learn more about each of these APIs.

Mobile chat gives you significant opportunities to increase effectiveness, accelerate revenue and reduce the cost of service in the mobile channel. With LivePerson APIs you can:

  • Provide on-demand customer service and support
  • Utilize new channels for customer acquisition
  • Deliver agent-driven conversion incentives in real time
  • Acquire new customers price shopping at retailers
  • Reduce costly inbound phone inquiries
  • Maximize agent utilization

 


APIs for mobile solutions

LivePerson provides several powerful options for enabling your mobile chat solution:

  • Visit API — access visitor information from third-party systems on mobile devices,  and include both monitoring and chat
  • Chat API — customize your visitor chat interactions specifically for mobile
  • Agent API — create a custom mobile agent chat experience
  • Rules Plug-Ins — write your own rules to define engagement criteria

CallOut M - F.3.B - Tagline

CallOut M - F.3.B - Tagline

Creating meaningful customer connections.

 

Right person. Right time. Right channel.