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Degrees
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BS in Business; Certified Manager of Quality/Organizatioal Excellence; Certified Six Sigma Green Belt
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My Expert Service
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I am an expert at implementing ISO 9001 for a service industry, and a company-wide quality management system. Can provide advice on writing a Quality Manual, auditing for compliance, writing policies and procedures, and electronic or manually-administered quality mgmt. tools, such as customer complaints, non-compliance notes (NCNs), audit results, etc.
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Experience & Qualifications
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20 years in quality compliance management; Director of Global Quality for a Fortune 500 company for 10 years; designed/developed electronic/intranet quality tools; designed on- and off-site quality audit program for US, Canada, & Mexico; designed/developed an in-house state-of-the art software document library housing 30,000 documents and enabling immediate approval, editing, and archiving, and global desktop access for all employees; expert at policy and procedure writing and quality system training.
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Available Modes Of Communication
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email/chat
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Contact
Quality, ISO9001
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