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Degrees
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My Expert Service
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Provide 1st and 2nd level basic Hardware, Software, Printing,Remote troubleshooting support for Windows 3x, 9x, 2K, NT, and XP. Including but not limited to "Page Cannot be Displayed" internet issues, IE Security issues, Active X control issues, IE Cookies and cached files issues, Internet Explorer (IE)issues, Drive and Printer mapping, Routing and Modem issues, Software/Hardware installations, Lotus Notes R6 and R7 issues, and Outlook Express issues.
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Experience & Qualifications
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SUMMARY:
IT support specialist with 10+ years experience in System Monitoring, Network/Exchange Admin. Application Support. Desk side Hardware support. Remote Services Support. Intermediate-Expert knowledge of PC’s/Peripheral Devices, Printers/Printing, Faxes, Infrastructure, Unix, SAP/Modules (beginner), SQL, MySQL, Oracle, Orion, Kronos, Server, Net Ops, ITIL, Essbase, Mainframe, Internet, Canned/third party/custom applications, Email, Passwords, Security, Bus Apps, J2EE, Java, Hyperion, Hewitt, Flash, POS, Intermac, Antivirus, Firewall, VOIP, PBX TCP/IP, VPN, Wireless, Dial-up, Middleware, LAN/WAN, Reporting, Aspect, Symposium, ACD, Architecture, Databases, Remote Access and OS/2. Excellent communication skills. Ability to present technical concepts in common language. Positive attitude, and a willingness to help others and share knowledge.
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Available Modes Of Communication
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email/chat
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Contact
S. Hamilton
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