LivePerson for Nexternal

Fully integrated with Nexternal platform

With the LivePerson-Nexternal partnership, Nexternal customers receive:

Great Pricing -  up to 40% discount off our list price. Click here for more details.

Integrated Solution -  Easily integrate LivePerson with your Nexternal storefront

Free extra services - Training, consultation, customized graphics

Maximize your website revenues

• Increase sales - Sell "instantly" by chatting with your customers in real-time, improving conversion rates and increasing average order sizes.
• Decrease costs - Reduce operating expenditures by utilizing the more cost efficient online channel over traditional telephone communications; improve productivity with the ability to assist multiple customers simultaneously.
• Improve customer service - Promote a positive customer experience by providing accurate and immediate answers from a real person.

Here's how it works for Website visitors

When your website visitors need help, they simply click the "Live Chat" button. A chat window opens on the visitors browser and the website operator is notified of the call.

Visitors do not need any special plug-ins or downloads.

Visitor Window

 

Here's how it works for website operators:

Operators receive an audio/visual alert as visitors enter your site or when they request to chat.

You monitor your website traffic in real-time to uncover visitor information and navigation paths. Additionally, you can track search engine traffic and refine your keyword and paid search strategies using Live Keyword.

Operator Window