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Degrees
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Bachelor of Arts with Honours (Geography and Archaeology)
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My Expert Service
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I provide advice in the following areas of knowledge management:
- starting and sustaining communities of practice
- knowledge strategy
- lessons learning
- storytelling for knowledge management
- knowledge mapping
- program evaluation
- organisational readiness
- change management for knowledge management initiatives
- expertise location
- online discussion and online events
- collaboration environments
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Experience & Qualifications
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Before starting Anecdote (www.anecdote.com.au) I was the knowledge management practice leader for IBM Australia and regional leader of IBM's Cynefin Centre. I've been working as a consultant and researcher for more than 15 years now, and have undertaken a wide variety of projects—including community-of-practice development, knowledge-mapping, knowledge strategy, and using narrative techniques to tackle seemingly intractable issues (such as trust, cash economy, and workplace safety).
In 1999 I co-founded the ACT Knowledge Management Forum (now known as ActKM), an international community of practice for knowledge management in the public sector, and helped to develop the group from eight members to more than a thousand. I now have a new community project underway, a small group interested in applying complexity theory to management practices.
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Available Modes Of Communication
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email/chat
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Contact
Shawn Callahan
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