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Support Improvement
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Degrees
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MBA (specialization on Entrepreneurship & Innovation), MLBA - (Master in Law for Business Administrator) - Graduation expected on November 2005.
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My Expert Service
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Support Improvement is an Israel-based, independent consulting firm specialized in helping companies achieve customer support improvements. The Firm has deep knowledge and experience of customer support methodologies, procedures and tools, with a clear focus on areas where these capabilities can deliver value.
Support Improvement exists to help traditional businesses and "dot companies" exploit and manage the customer support resource to improve service for their customers, cost effectiveness for the corporation and job satisfaction for the customer support professional. Support Improvement provides a broad range of consulting services specifically designed to help customers meet their customer support service goals.
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Experience & Qualifications
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Experienced Customer Support Professional with broad-based achievements in building and managing world-wide Customer Support, QA, Purchasing and Training departments.
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Available Modes Of Communication
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email/chat
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Contact
Support Improvement
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