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Degrees
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Majors in Psychology, Mass Communications with minor in Journalism
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My Expert Service
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Specializes in Marketing, Sales and Customer Service. Driving revenue for your business as a pro-active marketing specialist. National speaker and consultant to over 800 HVAC companies in US and Canada. Has written 4 training workbooks in Customer Service. Pro-active marketing specialist in any service or business. Writer of email newsletters. Has own Email newsletter, and web site. Has Mystery Customer Program taping companies and how their CSR's handle incoming calls from potential customers.
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Experience & Qualifications
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20 years experience in this industry. Consultant to over 800 top companies, manufacturers and organizations in this industry. Proven track record and national reputation in the industry. Owner of Ultimate Training Solutions in Tampa, Fl. www.hvac-consultants.com
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Available Modes Of Communication
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email/chat
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Contact
Susan Brown
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