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The Power of Customer Communities: Increasing ROI through Meaningful Engagement

In today’s marketplace, where every single customer interaction counts, the online customer community is one of the most powerful tools businesses can have in their arsenal. Customers, whether loyal or casual, are constantly on the lookout for a venue to voice their opinions, stories, and experiences with brands. Just as they did during the Social Media shift of the last decade, businesses must now integrate meaningful customer engagement via community ecosystems solely designated towards meaningful customer connections.  

Six Reasons Why Your Business Should Have an Employee Community

It wasn't so long ago here at LivePerson when the concept of business community was limited to a handful of forum threads on a message board.

Going the Extra Mile to Help Others

At LivePerson, we are passionate about reaching out into the community and helping those around us.

Helping Others

At LivePerson, we are passionate about reaching out into the community and helping those around us.

LP Chat Block 2014

 
  • LivePerson’s external facing community, Connect, provides an ideal digital setting for our customers, developers and partners to offer feedback, express ideas, and share their LivePerson experience. This ecosystem allows LivePerson’s stakeholders to connect with each other, and with us, on a more meaningful level. We have recently made some useful improvements to the Connect community to help you better utilize our platform capabilities that we’d like to share with you.
    November 22, 2013
  • In today’s marketplace, where every single customer interaction counts, the online customer community is one of the most powerful tools businesses can have in their arsenal. Customers, whether loyal or casual, are constantly on the lookout for a venue to voice their opinions, stories, and experiences with brands. Just as they did during the Social Media shift of the last decade, businesses must now integrate meaningful customer engagement via community ecosystems solely designated towards meaningful customer connections.  
    September 16, 2013
  • It wasn't so long ago here at LivePerson when the concept of business community was limited to a handful of forum threads on a message board.  The majority of our employees knew little of the existence of this message board and few would have called it useful from a business perspective.  Cut to present day 2012:  Community is no longer an elusive concept but an integral part of who we are here at LivePerson. 
    August 1, 2012
  • At LivePerson, we are passionate about reaching out into the community and helping those around us. Through the efforts of our global team, LivePerson staff give back to the communities around them in support of several worthy organizations. 
    June 6, 2012
  • At LivePerson, we are passionate about reaching out into the community and helping those around us. Through the efforts of our global team, LivePerson staff give back to the communites around them in support of several worthy organizations. 
    June 6, 2012

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