Extra Space Storage: Using Data and Personalization to Optimize Digital Engagement

When I was an undergraduate student, we had a requirement to complete a summer internship. My roommate at the time secured an internship in southern California, while I was assigned one in Kalamazoo, Michigan (yes, there is really a Kalamazoo!). For the bulk of our possessions, we stored those—our furniture and books—in a storage unit while we were away.

Follow Their Lead: Newark element14's Journey to Digital Engagement Success

Shortly after getting married, when I was writing the thesis for one of my master’s degrees, my computer began to fail. Its processor had become exceedingly slow, lacking the horsepower to run many of the most recent word processing, spreadsheet, and database programs that I needed for my academic studies and to run a side business. It also booted from and stored data to a 5¼-inch floppy drive, which regularly failed.

We all know the feeling … ‘Did my last 3 pages of hard work save, or did I lose it all because of a computer issue?’ It’s agonizing!

Digital Focus Drives Customer Experience for Davinci Virtual Office Solutions

Mathematician, painter, sculptor, architect, musician, inventor, anatomist, geologist, cartographer, botanist, and writer, Leonardo Davinci, the epitome of the Renaissance, possessed unquenchable c

Meaningful Connections Making a Difference [Video]

At LivePerson, our mission is to make meaningful connections and to help our customers do the same with their respective audience. An organization that embraces this mission wholeheartedly  is The National Dating Abuse Helpline (NDVH).  NDVH reminds us that February is the perfect month to celebrate love while also promoting healthy relationships, as February is Teen Dating Violence Awareness and Prevention Month.

Customer Success Story: Community College of Denver [Video]

I’m sure many of you have been there—so many things on your plate at work that there’s no way to get them all done.

Real-Time Digital Engagement Meets “Dream” Funding

At LivePerson, we want to empower businesses of all sizes—even businesses with a team of one.

A Mobile Lifeline for Teens

Here's a shocking statistic to consider: one in three young people will experience abuse in their dating relationships. Two thirds of these young victims will never report their abuse.

LP Chat Block 2014

 
  • When I was an undergraduate student, we had a requirement to complete a summer internship. My roommate at the time secured an internship in southern California, while I was assigned one in Kalamazoo, Michigan (yes, there is really a Kalamazoo!). For the bulk of our possessions, we stored those—our furniture and books—in a storage unit while we were away.
    April 25, 2014
  • Shortly after getting married, when I was writing the thesis for one of my master’s degrees, my computer began to fail. Its processor had become exceedingly slow, lacking the horsepower to run many of the most recent word processing, spreadsheet, and database programs that I needed for my academic studies and to run a side business. It also booted from and stored data to a 5¼-inch floppy drive, which regularly failed. We all know the feeling … ‘Did my last 3 pages of hard work save, or did I lose it all because of a computer issue?’ It’s agonizing!
    April 11, 2014
  • Mathematician, painter, sculptor, architect, musician, inventor, anatomist, geologist, cartographer, botanist, and writer, Leonardo Davinci, the epitome of the Renaissance, possessed unquenchable curiosity unbridled imagination. These ideals were foundational pillars when two business partners—Bill Grodnik, CEO, and Martin Senn, COO, came together in 2005 to form Davinci Virtual Office Solutions.
    March 26, 2014
  • At LivePerson, our mission is to make meaningful connections and to help our customers do the same with their respective audience. An organization that embraces this mission wholeheartedly  is The National Dating Abuse Helpline (NDVH).  NDVH reminds us that February is the perfect month to celebrate love while also promoting healthy relationships, as February is Teen Dating Violence Awareness and Prevention Month.
    February 12, 2014
  • I’m sure many of you have been there—so many things on your plate at work that there’s no way to get them all done. That’s where Gustavo Rivas’s team was a little over a year ago. He’s the Call Center Manager at the Community College of Denver (CCD) in Colorado. The school’s enrollment more than doubled since the 2008 financial crisis, as laid-off workers sought retraining and high school graduates try to incur less debt than they would at a university.
    January 16, 2014
  • At LivePerson, we want to empower businesses of all sizes—even businesses with a team of one. We were particularly inspired by local entrepreneur, Sean Folkson, who had the dream to create a product that could help people combat a very specific health issue—a problem he had personally battled.
    March 29, 2013
  • Here's a shocking statistic to consider: one in three young people will experience abuse in their dating relationships. Two thirds of these young victims will never report their abuse. To address this silent epidemic, the National Dating Helpline and Break the Cycle have teamed up to form LoveisRespect.org—  a resource for young people to access information and get live help in an environment that is designed specifically for them using a technology already widely adopted in this generation.
    September 5, 2012
  • Virgin Atlantic is known world wide for their innovative branding and superior customer service. Their motto of “everyday pioneer” is reflected in their products, their people, and even their website.  Virgin Atlantic deployed LP Chat in order to deliver an optimal customer experience online and to provide real-time assistance to their customers in their channel of choice.  
    August 9, 2012

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