Three Things to Avoid When Going Global

According to The Economist, less than 20% of the world’s population speaks English as a primary or secondary language.

A Mobile Lifeline for Teens

Here's a shocking statistic to consider: one in three young people will experience abuse in their dating relationships. Two thirds of these young victims will never report their abuse. To address this silent epidemic, the National Dating Helpline and Break the Cycle have teamed up to form LoveisRespect.org—  a resource for young people to access information and get live help in an environment that is designed specifically for them using a technology already widely adopted in this generation.

Five Reasons Why Pay for Performance Works

Once upon a time, we lived in a world full of uncertainty.  Is the hotel we booked in a nice area?  Is the pricing competitive? Is the mechanic down the street reputable? It’s obvious that the world has changed.

Virgin Atlantic Customer Story: Using LP Chat to Exceed Customers Expectations [video]

Virgin Atlantic is known world wide for their innovative branding and superior customer service. Their motto of “everyday pioneer” is reflected in their products, their people, and even their website.  Virgin Atlantic deployed LP Chat in order to deliver an optimal customer experience online and to provide real-time assistance to their customers in their channel of choice.  

Innovating Customer Service Through Twitter

There’s been a lot of buzz, or shall we say tweets, about Citibank’s innovative use of Twitter as a real and secure customer service tool.

Strengthening Customer Relationships with LP Chat

We are thrilled that LivePerson’s LP Chat solution has received the 2012 CRM Excellence Award!

Timeline of Innovation

At LivePerson, we embrace innovation as a core vehicle for our success and our customers’ success.  Through our innovation, online businesses can create meaningful connections with their customers, through the right channel, at the right time. Our people are continuously evolving our products and services and developing new solutions and applications in order to deliver the best real-time products that we can offer. 

Three Things to Avoid When Going Global

According to The Economist, less than 20% of the world’s population speaks English as a primary or secondary language.
February 26, 2013 by Dave Smith

A Mobile Lifeline for Teens

Here's a shocking statistic to consider: one in three young people will experience abuse in their dating relationships. Two thirds of these young victims will never report their abuse. To address this silent epidemic, the National Dating Helpline and Break the Cycle have teamed up to form LoveisRespect.org—  a resource for young people to access information and get live help in an environment that is designed specifically for them using a technology already widely adopted in this generation.
September 5, 2012 by Erin Kang

Five Reasons Why Pay for Performance Works

Once upon a time, we lived in a world full of uncertainty.  Is the hotel we booked in a nice area?  Is the pricing competitive? Is the mechanic down the street reputable? It’s obvious that the world has changed.
August 17, 2012 by Lawrence Solis

Virgin Atlantic Customer Story: Using LP Chat to Exceed Customers Expectations [video]

Virgin Atlantic is known world wide for their innovative branding and superior customer service. Their motto of “everyday pioneer” is reflected in their products, their people, and even their website.  Virgin Atlantic deployed LP Chat in order to deliver an optimal customer experience online and to provide real-time assistance to their customers in their channel of choice.  
August 9, 2012 by Erin Kang

Innovating Customer Service Through Twitter

There’s been a lot of buzz, or shall we say tweets, about Citibank’s innovative use of Twitter as a real and secure customer service tool.
June 22, 2012 by Terra Walker Mrkulić

Strengthening Customer Relationships with LP Chat

We are thrilled that LivePerson’s LP Chat solution has received the 2012 CRM Excellence Award!
May 17, 2012 by Erin Kang

Timeline of Innovation

At LivePerson, we embrace innovation as a core vehicle for our success and our customers’ success.  Through our innovation, online businesses can create meaningful connections with their customers, through the right channel, at the right time. Our people are continuously evolving our products and services and developing new solutions and applications in order to deliver the best real-time products that we can offer. 
April 27, 2012 by Eli Campo

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