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10 Best Practices for a Successful Social Media Strategy - Part I

Terra Walker Mrkulić
Thursday, December 20, 2012 - 16:27

Happy holiday shopping season!  For any eRetailer, this is perhaps the most exciting time of the year.  After all, 63% of consumers have planned to do a majority of their holiday shopping online.  As you gear up for 2013, this is an excellent time to review if you are maximizing all of your possible customer touch points. 

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social media, Best Practices

Innovating Customer Service Through Twitter

Terra Walker Mrkulić
Friday, June 22, 2012 - 11:26

There’s been a lot of buzz, or shall we say tweets, about Citibank’s innovative use of Twitter as a real and secure customer service tool.

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twitter, customer service, LP Chat, fiserv, social media

Making Meaningful Connections at Aspire

Terra Walker Mrkulić
Tuesday, June 12, 2012 - 11:36

Finally the time has come!  Aspire kicks off tonight with The Aspire Welcome Experience at 82Mercer at 6PM EST.   A big part of what makes Aspire such an amazing conference, apart from stellar presentations and content, is the opportunity to connect with fellow LP customers, our partners and staff members.

 
 

Here are some suggestions to help make the most of your Aspire 2012 experience:

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Aspire, meaningful connections, social media, twitter, facebook

10 Best Practices for a Successful Social Media Strategy - Part I

Happy holiday shopping season!  For any eRetailer, this is perhaps the most exciting time of the year.  After all, 63% of consumers have planned to do a majority of their holiday shopping online.  As you gear up for 2013, this is an excellent time to review if you are maximizing all of your possible customer touch points.  		December 20, 2012 by Terra Walker Mrkulić

Innovating Customer Service Through Twitter

There’s been a lot of buzz, or shall we say tweets, about Citibank’s innovative use of Twitter as a real and secure customer service tool. 		June 22, 2012 by Terra Walker Mrkulić

Making Meaningful Connections at Aspire

Finally the time has come!  Aspire kicks off tonight with The Aspire Welcome Experience at 82Mercer at 6PM EST.   A big part of what makes Aspire such an amazing conference, apart from stellar presentations and content, is the opportunity to connect with fellow LP customers, our partners and staff members.     Here are some suggestions to help make the most of your Aspire 2012 experience: 		June 12, 2012 by Terra Walker Mrkulić

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