Developer Program

CallOut D.5.1 - A - Encouraging development for intelligent engagement

Encouraging development for intelligent engagement

Callout - E.1.C - M - Developer Community_uk

The LiveEngage platform encourages enrichment and extension of intelligent, state-of-the-art visitor engagement solutions — to boost online customer acquisition, improve customer service, and drive loyalty and retention. The LiveEngage platform is the foundation of a thriving developer ecosystem that:

Enables development of in-house and third-party applications through a rich set of APIs — focusing on delivery of LivePerson solutions to any Internet-enabled application or device
Exposes its core intelligence layer to provide simplified availability of visitor data to any application
Bridges the gap between online engagement and critical business applications through the creation of intelligent, rules-based plug-ins
Provides an online developer community for application development, testing, delivery and management
Markets applications through our Apps Marketplace for customer evaluation and selection

CallOut D.5.1 - C - Benefits for your business

Benefits for your business

The LiveEngage platform helps you drive your online sales and customer service initiatives through the development and deployment of applications that:

Extend the reach of visitor intelligence and engagement to customers anywhere using any kind of desktop or mobile access
Enhance visitor experience with greater customization of chat invitations and windows
Accelerate integration with complementary third-party business applications
Maximize information gathering and insights gleaned from visitor chat sessions to boost site effectiveness, improve agent performance, and more