Technology Partners | LiveEngage Platform

CallOut D.5.3 - A - Build on our industry-leading technology

Build on our industry-leading technology

Callout - M - E.1.C - Apps Marketplace

LiveEngage platform technologies enable new applications that extend and integrate LivePerson’s chat and online engagement capabilities for social media, mobility, CRM, advertising, and marketing. Through the Ecosystem Partners Program, you can market your new solutions built on our proven technology platform to thousands of LivePerson customers. We help you grow your business through joint marketing and sales programs, as well as our online application marketplace.

Platform Partners

CallOut D.5.3 - C - Independent Software Vendors

Independent Software Vendors create a new generation of online applications that tap into the power of the LiveEngage platform. Our ISVs build many types of applications for different channels and types of interactions, including:

Mobile
Social
Video
CRM
Customer support
Marketing and advertising

CallOut D.5.3 - C - Systems Integrators

SIs leverage the LiveEngage platform to provide services tailored to LivePerson client needs such as:

Integration with CRM, CTI and other backend systems
Custom application development
Integration with e-commerce engines and non-chat support systems
Planning and implementation of LivePerson technology across heterogeneous computing environments
Integration with alternative engagement vehicles

CallOut D.5.3 - C - Marketing Agencies

Agencies give their clients a powerful and highly strategic edge over the competition by building integrated programs on the LiveEngage platform. Marketing agency services capitalize on the LiveEngage platform for:

Brand management
Integrated marketing
Strategic consulting
Market research

CallOut D.5.3 - D - Partnership benefits

Partnership benefits

Market and Sell to Top Global Brands
Market your solutions to over 8,500 LivePerson customers — including EarthLink, Hewlett-Packard, Microsoft, and Verizon — via joint marketing and sales programs and our online application marketplace.

Build on Market-Leading Platform Technologies
Tap into industry-leading web technologies that support more than one billion online visitor sessions and over ten million chat interactions per month. The LiveEngage Platform includes APIs that extend online chat capabilities and support data and application integration.

Access Comprehensive Developer Tools and Support
Join an active global developer community and get started with rich technical content and tools. All developers and partners have access to development environments, API keys, and easy-to-use code samples. You can also share ideas and collaborate with other developers and LivePerson technical experts through discussion forums.

Creating productive customer connections. Right person. Right time. Right channel.

The LiveEngage platform provides new opportunities to partner with LivePerson, building your business by helping our clients increase their sales and deliver more effective and efficient customer support.