WritingProf

Career Highlights

• Taught technical communication, English and Liberal Studies subjects to college-level and post-graduate students
  
• Managed production and development teams, contractors and processes to create interactive multimedia products, e-commerce B2B & B2C websites, software implementations, communications materials, and e-business technical documentation sets.
  
• Wrote compelling news stories, strategic plans, articles, newsletters, brochures, direct mail letters, user guides, handbooks, web content, specifications, design documents, scripts, proposals, annual reports, business plans and promotional material.
  
• Coached executives, business owners, individuals and teams to achieve greater success and improve their bottom line.
  
• Spoke at seminars, conferences and corporate meetings on technical communication, audio/visual production, computer-based training, and other high-tech topics. Represented companies at trade shows, public events and industry conferences.

Experience

Full time college faculty member for Information Arts and Technology, teaching technical communication, English and Liberal Studies, Professional Writing subjects.

Freelance / independent communications consulting & professional coaching practice

Consultant on documentation processes, managed publications projects and created software documentation from concept to publication. Wrote complex technical and marketing material, organized and edited information about enterprise data to e-content transformation components including parsers, generators, development tools, and batch control software. Established project management guidelines, and introduced software development processes.

Managed all production aspects of a multimedia website and software development company. Supervised design of e-commerce and B2B/B2C interfaces, websites, video, audio, CD-ROMs, and print materials.

Organized and co-ordinated intranet publications software (CMS), liaised with clients, contractors, and suppliers. Developed range of creative content for a variety of applications.

Manager, Information Development - Directed a team of technical communicators to write, edit, research and produce to deadline multiple volumes of technical publications for Net-centric client \server e-business applications, relational databases and document management systems, content and design services for intranet and external web site, and XRM e-business strategy, edited websites and marketing collateral; managed technical implementation projects; supervised usability assessments and interface design;

Creative Director / Owner, founded and directed all aspects of a multimedia communications company.

Wrote and produced a variety of electronic and print communications, Internet solutions, computer-based training, and classroom instruction for clients.