Error message

Notice: Undefined index: quantity in omega_views_mini_pager() (line 214 of /app/liveperson/public/sites/all/themes/omega/omega/includes/omega.theme.inc).
company
Wednesday, September 27, 2017
iTWire

IMB Bank is claiming a first in the banking industry with the launch of a new messaging service for its mobile customers.

The new app was developed in partnership with of banking technology provider Sandstone Technology, and global customer contact solutions company LivePerson.

Read more

Friday, August 11, 2017
Skift

Airline employees have begun answering questions via text messages, allowing agents to be twice as productive as on the phone, according to an executive with LivePerson Inc., the company that provides the technology.

Read more

Wednesday, June 21, 2017
Martech Today

The first wave of bots is now entering a more sophisticated phase. One sign: the recent announcement that business messaging platform LivePerson has now released a version with an IBM Watson-powered bot built in.

Read more

Tuesday, June 13, 2017
The Australian

Foxtel isn’t just giving its streaming content offering a makeover the pay TV operator is also sprucing up the way it delivers customer service via mobile messaging.

The company has integrated US outfit LivePerson’s native in-app mobile messaging service, LiveEngage, into the My Foxtel app allowing Foxtel customers to connect directly to customer service teams via instant messaging.

Read more

Saturday, May 20, 2017
Recode

As robots increasingly replace human jobs, thanks to record spending on automation, how should they behave? That preference depends on where you live.

Read more

Thursday, May 11, 2017
Business Insider

Chatbots are gaining popularity globally, according to a new survey by LivePerson.

The survey, which incorporated over 5,000 consumers from six countries, found that 38% of consumers globally rated their overall perception of chatbots as positive.

Read more

Thursday, May 4, 2017
Finextra

The Royal Bank of Scotland is rolling out a customer service "hybrid bot" from vendor LivePerson that hands over to a human colleague if questions flummox its artificial intelligence.

Read more

Tuesday, May 2, 2017
VentureBeat

LivePerson has created a platform for monitoring the customer conversations carried out by both humans and bots on platforms like Chatfuel and IBM Watson.

Read more

Wednesday, April 19, 2017
Cable.co.uk

Artificial intelligence will not replace human customer service agents – but it will take on tasks currently done by humans, according to one of the companies behind Vodafone’s new AI chatbot.

Read more

Tuesday, April 11, 2017
Robotics Business Review

Back in 2013, an Oxford Martin School study stated that 47% of U.S. jobs are “at risk” from automation. This contributed to widespread worries about robots taking jobs, even as companies across industries continue to adopt the technology. But are they directed at the right things?

Read more

F.0 - Callout - Explore LivePerson

Explore News