Welcoming New LiveEngage Languages

Check out the new languages available for LiveEngage.
Tuesday, September 15, 2015 - 11:26

Above: Languages supported in the LiveEngage Embedded Engagement Window.

LiveEngage enables you to engage your consumers in up to 36 different languages, plus additional localized dialects for Chinese, English and Portuguese. Attract your consumers with customized, localized banners, and ensure that all notifications are displayed in your consumer’s native language. During conversations, your CCPs can send localized predefined content, for example default greetings, updates, and automatic messages.

The LiveEngage interface can also be localized for CCPs, Agent managers, Campaign managers, and Administrators. Create campaigns, configure your settings, and manage your users, all in the language of your choice. You can also access selected localized content articles in the Connection Area.

The LiveEngage interface is available in 12 different languages:

English

Simplified Chinese

Danish

Finnish

French

German

Italian

Japanese

Korean

Portuguese

Spanish

Turkish