Put the power of Apple Business Chat to work for your brand

The LivePerson platform makes it easy for consumers to make purchases and get answers to questions in the messaging channels they already use every day — including a rich experience on Apple’s native Messages app.

Phone with ABC
Request demo
Reach more consumers

Reach more consumers

Enable over 1.5 billion Apple device users to discover your brand and start conversations from Siri, Maps, Spotlight, Chat Suggest — and through buttons on your mobile app, website, emails, social channels, and QR codes.

1.5B

Apple users worldwide

Scale messaging interactions with Conversational AI

Automate consumer interactions on the most popular messaging channels without hiring an army of agents. We will help you understand the most popular consumer intents and how well you’re fulfilling them, so you can build AI-powered chatbots that work together with your human experts to generate leads, drive sales, and build loyalty. Learn more 

Consumers want to message, Apple Business Chat makes it easy

Reduce call volume with Chat Suggest

Reduce call volume with Chat Suggest

Intercept calls placed on iPhones before they reach the IVR. Consumers who tap to call your number from a website, search, or email are prompted to message instead.

Convert inbound calls to messaging conversations

Convert inbound calls to messaging conversations

Offer callers “press 1 to start messaging us.” 8 out of 10 people prefer messaging to voice — cut your expensive call volume in half in 100 days. Learn more 

Make secure payments, share secure information

Make secure payments, share secure information

Provide consumers the ability to purchase directly in a conversation. Consumers securely log into their accounts with Apple Authentication and check out with Apple Pay.

The world’s most advanced conversational platform

Our AI-powered conversational platform connects Apple Business Chat and other messaging channels in a single web-based workspace where bots and human agents handle all of a brand’s conversations.

LivePerson offers industry-leading AI tools for building, managing and optimizing bots. With real-time intent detection, AI-powered routing, and comprehensive reporting, brands can deliver high-impact, personalized, automated conversations. LivePerson also integrates with other NLU providers, third-party bot technologies, and back-end business systems.

LivePerson powers innovative brands using Apple Business Chat