The consumer switch from voice to digital requires a differentiated offering and a more nuanced strategy. Partners that leverage our best-of-breed messaging platform stand out from the crowd. A LivePerson partnership means easier investment decisions and faster ROI for your clients. And that means increased revenues for you.
We’re proud to boast the longevity of our partner relationships, many of which have lasted more than 10 years. How do we do this? Well, we invest a lot into developing meaningful connections with all of our allies. Join our partner program and see personally how we work hand in hand to bring your clients’ value.
Download our Partner Program Brochure for more information on how the program works.
Why Partner with LivePerson?
- You Will...
- Engage in new conversations with clients
- Share thought leadership
- Expand your footprint and gain traction with existing clients
- Drive more recurring revenue
- Your Clients Will...
- Strengthen the consumer’s connection to their brands
- Enable consumers to connect through their channel of choice
- Boost customer satisfaction (CSAT), net promoter score (NPS), and first contact resolution (FCR)
- Increase revenue — the average order value and lifetime value — and upsell/cross-sell
- Improve efficiency while decreasing costs
- We Promise...
- Full sales and technical enablement
- A dedicated channel manager for continuous assistance with selling and delivery
- Access to customer value managers and technical resources for solution validation
- Joint lead generation opportunities
LivePerson has kept itself on the cutting edge in terms of technology and strategy, and we have always been able to sell its solutions as best of breed. In addition, LivePerson has always provided the support we need to make our business successful.
As experts in customer engagement, we’re always looking for the best engagement technologies. With LivePerson, we’re able to deliver expert services and generate great results and insights for our customers on both customer service and conversion.
Types of Business Partners
Business Process Outsourcing Partners (BPOs)
Combining LivePerson into their outsource offerings, BPOs are able to pitch for new business and generate additional revenue streams. Our BPO partners use LivePerson for their clients to save consumers’ time, improve efficiencies, and boost customer experience metrics.
Value-Added Resellers (VARs)
VARs bundle LivePerson into their solution stacks to add a competitive differentiator and an easy investment decision, including accelerated ROI, for clients.
Consulting & Business Transformation Partners
These companies are focused on extensive transformation know digital is key to transforming their clients’ businesses. LivePerson is a crucial element in this transformation.
Digital Solution Providers
We partner with leading digital solution providers who consult on digital strategy and business transformation. Leveraging LivePerson, they add another dimension to their offerings and use digital as the key driver for increased ROI via acquisition, sales conversions, customer service, and brand loyalty.