Integrations with leading technology providers

LivePerson's conversational platform, LiveEngage, offers integrations for a wide range of technology services. Leveraging LivePerson technology provider integrations, brands are able to manage the full customer engagement experience through a single management console.

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Amazon Connect: Cloud-based voice contact center solution

LivePerson's conversational platform, LiveEngage, is integrated with Amazon Connect. Using Amazon Connect and LiveEngage, brands are able to provide a seamless experience across voice and messaging interactions:

Conversations started in voice can continue in messaging, or vice-versa, with full history available in either channel

The same automations, build with LivePerson's Conversation Builder, can be used in both the IVR and with messaging

Real-time voice transcription powers intent detection, AI-powered routing, and real-time reporting