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PAC Web Hosting

PAC Web Hosting Ltd. needed to replace its rudimentary live chat solution due to technical problems it was causing on the company’s website. The company deployed the new version of the LiveEngage platform three months ago, utilizing Click to Chat, proactive chat, and content targeting for sales, customer service, and technical support. Impressive early results include a 40 percent upsurge in overall conversions since the switch, a 300 percent increase in traffic to the special offers page, and a 400 percent uptick in the use of promotional codes from that page.

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