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CIO names LivePerson a top chatbot-building platform
As noted in CIO, brands today are “deploying platoons of talking AIs, integrating chatbots into every facet of communication” between them and their consumers. And with the rise of chatbots at the forefront of customer service, many solutions on the market promise to help brands build and optimize the right chatbot strategy.
In a new article, CIO identifies LivePerson for providing one of the world’s best tool sets for designing and improving chatbots, highlighting the tango between human and AI intelligence, major integrations and tools, and forward-looking roadmap that LivePerson is known for.