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How consumers view messaging in the customer care space

Please complete the form below to view LivePerson consumer research, conducted August 2016 to October 2016.

Research took place within the U.S., unless otherwise noted. The sample size was 3,002 US-based consumers.

For non-US statistics, the sample size was between 400-1,000 respondents in each of the following countries: Australia, France, Germany, Italy, Japan, Singapore, and the UK.