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Agent Connections Story: Angelica from Rail Europe

Angelica Taboada started at Rail Europe 14 years ago on the Mail Center team. Over the years she's worked her way through the organization. She currently is a chat agent in the Contact Center. In this video, Angelica talks about the evolution of her career and about a recent interaction she had with a man who was looking to plan the perfect European honeymoon for his bride.


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