Apple Business Chat Deployment Packages



Starter Package

  • Consumer Experience
    • Includes design consulting and configuration for up to 3 use cases for each of the following Apple 1st party extensions:
      • Apple Pay
      • List Picker
      • Date Picker
  • Agent Experience
    • Includes design consulting and configuration of agent tools (widgets) for up to 3 use cases for each of the Apple 1st party extensions referenced above.
    • Tool capabilities include:            
      • Agent Widgets for each use case
      • Integration to backend system(s) to populate widgets with invoice data, list items and dates to send to consumer


Advanced Package

  • Consumer Experience 
    • Includes design consulting and configuration for up to 3 use cases for each of the following Apple 1st party extensions:
      • Apple Pay
      • List Picker
      • Date Picker
    • Includes consulting and technical integration assistance for up to 3 App extension use cases integrated into the Brand’s mobile application and back-end system to drive rich transactional consumer experiences.
  • Agent Experience 
    • Includes design consulting and configuration of agent tools (widgets) for up to 3 use cases for each of the Apple 1st party extensions referenced above.
    • Authentication based widgets and other widgets (each integrated into 1 or more back-end systems) that support each of the 3 use cases referenced above.
    • Tool capabilities include:            
      • Agent Widget(s) for each use case that send the necessary JSON to trigger each interactive Apple extension;
      • Integration to backend system(s) to populate widgets with invoice data, list items, dates, relevant context to send to consumer and the ability to retrieve events completed by the consumer in the use cases referenced above.