Powering the intent-driven enterprise

Enterprises need to quickly solve consumer inquiries at scale and rapidly adjust to changing market dynamics every day. LivePerson’s Conversational AI and messaging solutions have made over a billion brand-to-consumer conversations possible.

Conversation between user and brand by Conversational AI
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Automate consumer inquiries with personalized, high-impact conversational experiences

Real-time intent detection can be used to route, manage, and optimize messaging interactions. Human agents and bots then work together to deliver great customer experiences in conversational marketing, sales, and care at scale.

DIsplaying how Conversation Builder, Intent Manager, and Manager Agent Workspace can all work together

The most impactful KPIs are conversational

Benchmark and monitor marketing, sales, and customer care KPIs in real time. Optimize your operations and gauge the impact of your Conversational Cloud investment.

Portal with performance metrics

LivePerson experts guide every step of your transformation

Enterprise Technology Solutions

Professional services for deployment and implementation.

Customer Success

Optimization services to improve performance over time.

Expert Support

Self-service and dedicated options for technical support.

Enterprise-grade security, reliability, and compliance

LivePerson applications, infrastructure, policies, and procedures are trusted by the largest companies in highly regulated industries around the globe.

Join a community of innovators and conversational pioneers

LivePerson’s Executive Community connects leaders in marketing, digital, operations, and IT to discuss and share best practices in driving transformation with AI-powered conversational solutions.

An Executive Community event over a virtual roundtable