Enterprises need to quickly solve consumer inquiries at scale and rapidly adjust to changing market dynamics every day. LivePerson’s Conversational AI and messaging solutions have made over a billion brand-to-consumer conversations possible.
Real-time intent detection can be used to route, manage, and optimize messaging interactions. Human agents and bots then work together to deliver great customer experiences in conversational marketing, sales, and care at scale.
Enterprise Technology Solutions
Professional services for deployment and implementation.
Optimization services to improve performance over time.
Self-service and dedicated options for technical support.
A leader among digital customer service providers
LivePerson was top-rated in The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020
One of the world's most innovative companies
Fast Company's prestigious annual list highlights how LivePerson became a maven in discerning customer intent via messaging apps.
An expert guide to becoming Conversational
We wrote the book on how to transform into a fully conversational business.