Welcome to Japan

Posted by
Dustin Dean
Executive Vice President of Global Sales and Customer Success
02/19/2015 - 15:06

LivePerson is proud to announce the opening of its new Japan office! We’re joining the burgeoning tech scene of the Roppongi district of Tokyo, among other tech companies like Google, Apple, Lenovo, and Salesforce. As a company focused on providing brands with the tools to deliver the best possible customer service, we see an exciting opportunity in Japan, a country renowned for its tradition of superior customer service, or “omotenashi” in Japanese.

While omotenashi is a widespread philosophy in Japan, the concept of digital omotenashisuperior customer service in the digital spaceis starting to take hold. We’ve already brought our platform to one of the largest banks in Japan, Mizuho Bank, and SoftBank Telecom, one of the largest telecommunication companies in the world, to help them deliver a personalized, human touch in their digital channels. And with our move into the mobile messaging spaceit’s already high-demand in Japanwe’ll bring a whole new level to what it means to be connected.

Our company’s mission is to create meaningful connections in the world, and it’s important that our physical environment reflect this philosophy. Designed by our very own Japan team, and like our other offices around the world, the space is open, with no private offices or cubicles, to encourage collaboration, discussion and, of course, connection. But every LivePerson office has something that makes it unique and reflects the culture of the cities we call home. For our Tokyo office, two elements stand outour very own Shibuya Crossing and the abundance of green throughout. The new, bigger space will serve us well, as we’re looking to expand our team in the coming months, so look out for those openings on www.liveperson.com/company/careers.

Meet our Japan team and take a tour of our new space:

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