As a part of our total commitment to delivering value to your business, LivePerson offers a broad range of services to ensure that you meet and exceed your goals.
The LivePerson Customer Success team brings a wealth of experience and insight, delivering comprehensive consulting, value management, training, and technical support services that provide domain expertise and a strategic partnership during any stage of your LivePerson relationship.
New in 2014, customers can choose from four levels of Customer Success Offerings in addition to the standard Technical Support Policy. The new offerings provide greater value for your organization, with new benefits and the opportunity to tailor them to your specific needs. These include:
- Strategic Customer Success Offering
- Expert Customer Success Offering
- Premier Customer Success Offering
- Essential Customer Success Offering
With LivePerson’s Pay-for-Performance managed services, we combine our latest technology solutions with the industry’s most experienced chat program managers. Our managers have experience delivering exceptional results with enterprise chat programs at every point of the customer lifecycle, helping you determine the best way to deploy chat on your website and to intelligently engage your visitors and deliver a world-class customer experience.