LP Chat Block 2014
Monday, Oct 20, 2014
Wednesday, Oct 15, 2014
Tuesday, Oct 14, 2014
In today’s economy, products and services commoditize rapidly—and consumers have access to limitless purchase options with one click. For brands that wish to compete in the age of commoditization, customer loyalty is paramount.
“Legends tell of a priceless treasure called customer loyalty … but the path to acquire it will test even the most formidable of companies.”
Thursday, Oct 9, 2014
Chat agents are like shopping superheroes. They have the potential to surprise, delight, and even protect brands’ most valuable assets: customers.
At this year’s Aspire event on October 8, LivePerson recognized 10 exceptional chat agents with its Meaningful Connection Awards. Winners were nominated by fellow colleagues based on their ability to demonstrate innovation, personality, conflict resolution, and more—all through chat.
Saturday, Oct 4, 2014
Tuesday, Sep 30, 2014
Let’s face it—the Internet has irreversibly changed how people find information. We’re able to search for anything, at anytime, and in seconds find more results than we can handle. With all of this information at our fingertips, it is now simply a matter of completing an online transaction or contacting the preferred provider to achieve our original intent.
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