Thursday, Oct 8, 2015
Today’s brands are meeting customer service expectations. Fact or fiction?
Personally, I’d go with fiction. Think I’m being skeptical? Please hold while I make my case…
Tuesday, Oct 6, 2015
Edwin Rodriguez, facilities manager at LivePerson’s headquarters in New York City and one of LivePerson’s longest-tenured employees (we turn 20 this year!), has been with us through many ups and downs — both his own and the company’s. For the last 15 years, Edwin has been a friendly face for the NYC staff. We rely on him for everything, floor to the ceiling. He’s seen LivePerson through four office moves, one company-wide trip to Israel, and the very first FeedingNYC.
Monday, Sep 28, 2015
My two-year-old son, Adam, was born into an app-saturated world. And he loves apps. While Adam only uses his (yes, his) iPad 10 minutes a day tops, whenever he’s swiping, tapping, watching, playing, or otherwise engaging with the device, he’s completely immersed in the experience of a truly great app.
Thursday, Sep 24, 2015
One of the biggest challenges facing companies today is keeping employees engaged and happy — which, in turn, means motivated and productive — especially now that the lines between your professional and personal lives are increasingly blurred. As employers look for their workers to commit more to the job and come up with more innovative ideas, employees are also looking for more from their employers.
Tuesday, Sep 22, 2015
We’ve all been on a bad date. Or, well, several. You know what I’m talking about — either it’s a one-sided conversation, and s/he isn’t really listening, or the awkward silences are overwhelming. Or “fashionably late” is a term they live by. And you’re eyeing the door, planning your escape…
Wednesday, Sep 16, 2015
When I walked into LivePerson’s office for the first time earlier this summer, I could tell there was something different about the company. Yes, the space was beautiful, and nobody dressed in stuffy suits, but it was more than that. It was the atmosphere, the culture, and, most importantly, the people that caught my attention.
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