The Connected Customer Blog

Connected customers are customers that love your brand. They buy from you again and again; they spend more on your website; and they serve as brand advocates within their networks. The connected customer is eager to engage across multiple channels and devices. In the online marketplace, the connected customer provides the straightest path to success, paying dividends across the entire customer lifecycle.

Thursday, Nov 19, 2015

Ever get caught up watching TED Talks? It’s easy to do. As our team reflects on the vision and culture that have gotten us to our 20-year anniversary within the tech industry, we thought it’d be fun to share some fresh TED Talks on leadership — a driving force behind everything we do.

Our CEO Rob LoCascio also revealed his favorite TED Talks about this very topic in his column in Inc.   Here are our thoughts on his picks:

Monday, Nov 16, 2015

The past month has been a whirlwind at LivePerson as we celebrated a major milestone with the company’s twentieth anniversary. It’s natural for our team to look back at company history, accomplishments, failures, and lessons learned, and, in true LivePerson-style, to look forward to what’s next — for our company, the industry, brands, and consumers.

Read on for some of LivePerson’s latest headlines, including how we celebrated 20 years and what we look forward to in the future of connections.  

Wednesday, Nov 11, 2015

Today’s consumers are always connected.

Tuesday, Nov 10, 2015

Aspire 2015 is now officially in the books!

On October 21, LivePerson hosted our day-long, annual un-conference, and I must say, it was better than ever. More than 140 executives, e-commerce experts, call center managers, and more made the trip to NYC to learn how they can join LivePerson in revolutionizing customer service and the way brands interact with consumers.

Monday, Oct 19, 2015

It’s official: We’re only two days away from the 2015 Aspire experience!

In case this is the first you’ve heard about the event, Aspire is the LivePerson-hosted, all-day conference for executives, e-commerce experts, service leaders, call center managers, and anyone else looking to create more meaningful connections with consumers.

Thursday, Oct 15, 2015

We could all use a few more hours in the day to reach our professional and personal goals. I know I’ve said it more than once as the clock ticked toward 5pm.

But is this really the case?

Subscribe to The Connected Customer Blog

Subscribe to Connected Customer Blog

Subscribe to Connected Customer Blog

Connected Customer Blog


Thank you for subscribing!

Blog Posts by Category



Twitter - Timeline

Connect News

Connect News

Featured content from our customer community