site visits observed
live chat engagements
Connected customers are customers that love your brand. They buy from you again and again; they spend more on your website; and they serve as brand advocates within their networks. The connected customer is eager to engage across multiple channels and devices. In the online marketplace, the connected customer provides the straightest path to success, paying dividends across the entire customer lifecycle.
The goal of the Connected Customer blog is to explore the true value of the customer connections by helping our own customers feel even more connected to the LivePerson brand, and to discuss solutions other businesses can implement to create better connections with their customers. Feel free to contact us at any time with questions or feedback.
Today, LivePerson is hosting its global customer summit series, Aspire, in the APAC region for the first time ever.
LivePerson experts and leading brands will connect in a day-long event to share best practices transforming the customer experience and witness demos of the latest innovations in intelligent engagement. Aspire APAC features a powerful agenda of speakers who will share how their organisations are revolutionising the customer and community experience, including:
I'm proud to introduce our newest and latest intelligence tool: Keyword Lift. Keyword Lift delivers intelligent post-click personalization, making every keyword you have already invested in worth even more.
We are thrilled that LivePerson’s LP Chat solution has received the 2012 CRM Excellence Award!
I'm excited to introduce you to our newest engagement solution, LP Marketer. LP Marketer is a real-time data-driven targeting solution that intelligently delivers relevant, personalized content to website visitors at scale. This launch represents a critical step in executing on our vision to deliver an intelligent engagement platform.
At LivePerson, we embrace innovation as a core vehicle for our success and our customers’ success. Through our innovation, online businesses can create meaningful connections with their customers, through the right channel, at the right time. Our people are continuously evolving our products and services and developing new solutions and applications in order to deliver the best real-time products that we can offer.
The LivePerson family is made of unique, wonderful individuals from all around the world with one thing in common: they are all dedicated to LivePerson’s mission of creating meaningful connections in the world. We are creating a series of spotlights so our friends outside of LivePerson can get to know us a little better. In this edition, meet Haggai Shachar, LivePerson’s “Big Data” expert, Hadoop fiend, and avid road-biker.