LivePerson Conversational Cloud® Platform 
Finally. Safe, equal AI for everyone.
Combining the power of the world's largest conversational dataset, with decades of experience and a legacy of trust, to deliver safer, more secure AI experiences.
Schedule a guided demo
Generative AI enhanced and trained just for you
Unlock the power of large language models to meet the needs of your business, regardless of department or industry.
Responsible AI from day one
Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certifications for responsible AI since 2018.
Human optimization at scale
Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously.
Impactful insights made easy
Accelerate better decision making with access to enterprise-level analytics and reporting that surfaces actionable insights automatically.
Unrivaled data at your fingertips
Augment large language models with the world’s largest enterprise data set for more precise natural language processing, drawn from more than a billion monthly conversational interactions.
Want to learn more? Visit the LivePerson AI Hub
Achieve better business outcomes through the power of AI
30%
reduction in operating costs
90%
automation rate
25%
boost in customer satisfaction
10x
conversion vs traditional digital
50%
decrease in agent attrition
LIVEPERSON CONVERSATIONAL CLOUD®
Explore our award-winning
Conversational AI platform
KNOWLEDGE AI
LLM-powered data ingestion
Automatically upload web pages, PDFs, FAQs, documentation and other knowledge sources to curate the most relevant content with faster response times. Data is protected by our enterprise grade safety controls, which help you build trust, ensure compliance and properly represent your brand.
GENERATIVE AI
LLM-powered voice & messaging
Safely unlock the power of large language models to automate conversations across voice and messaging channels. Conversation Copilot arms human experts with LLM-powered tools to boost productivity, while Conversation Autopilot creates warm, natural automated interactions.
BELLA AI
Your safe AI assistant
Build a safe, automated concierge in the time it takes to make a cup of coffee. Streamline, test, and deploy bot-led conversations with a new LLM-powered Conversational bot-building interface.
INTELLIGENCE AND ACTIONS
Conversational Insights
Measure the usage and effectiveness of LLM-powered features through an innovative dashboard, enabling you to understand and optimize performance.
Take a deeper look at the Conversational Cloud
Trustworthy AI for everyone — no matter your role or interest
Customer engagement
Provide care, sales, and marketing teams with critical insights and actions, all in one place.
Employee engagement
Automate employee experiences by ingesting your IT and HR documents, FAQs and standards, with the click of a button.
Brand user insights
Aggregate, measure, and analyze your conversational data for all departments across your business, like legal, engineering, and marketing.
See success stories from leaders like you
“On top of our successes to date with LivePerson’s Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further.”
“LivePerson’s omni-channel communication capabilities drive a better customer experience, while also improving agent efficiency. This, combined with LivePerson’s analytics tools and user-friendly platform, support CarGurus’ mission in providing drivers with a personalized, convenient, and transparent experience.”
“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”
Recommended resources
Break out the popcorn
Cue the movie montage of what’s new in Conversational AI and our customer engagement platform.
Check out more content
Take a scroll through our most-read blogs, infographics, and other customer engagement software resources.
Get on the guest list
Score an exclusive invite to one of our one-of-a-kind industry events.