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LivePerson conversational ai platform

AI for better
business outcomes

Powered by the world’s largest data set of conversational interactions, continuously optimized by hundreds of thousands of human experts

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Trusted by thousands of the world's biggest brands

Conversational AI purpose-built for the enterprise

Unlock the power of large language models to meet the needs of your business.

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Unrivaled data at your fingertips

Augment large language models with the world’s largest conversational data set, drawn from a billion monthly interactions.

Customer service agents helping improve machine-learning models in our conversational ai technology

Human optimization at scale

Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously.

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Impactful insights made easy

Accelerate better decision making with access to enterprise-level analytics and reporting that delivers actionable insights automatically.

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Responsible AI from day one

Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certification for responsible AI since 2018.

Want to learn more? Visit the LivePerson AI Hub

Achieve better business outcomes through the power of AI


reduction in operating costs


automation rate


boost in customer satisfaction


conversion vs traditional digital


decrease in agent attrition


Explore our award-winning
Conversational AI platform

Deliver real-world results by use case

Turn woes into wows by shifting to messaging channels.

Explore call reduction solutions

Have customers swear by you, not at you.

Explore conversational customer service solutions

Engage customers then click, ship, hooray!

Explore conversational commerce solutions

Conversational AI solutions: virtual assistants keeping customer updated about replacement bank card

See success stories from leaders like you

Warren Buckley, Global Head of Channel Optimisation for HSBC

“Being able to easily blend human empathy with intelligent automation has been crucial to our success. Our frontline team now can operate with increased agility to get our customers the resolutions they seek.”

Chris Huggins, Head of Conversational Commerce for Virgin Media / O2

“We’re using Conversational AI and AI chatbot automation to supercharge digital innovation and ease our customer’s path to purchase — it is quite an extraordinary thing.”

Nicole West, VP Digital Strategy & Product at Chipotle

“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”

Recommended resources

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Break out the popcorn

Cue the movie montage of what’s new in Conversational AI and our customer engagement platform.

Conversational AI platform example of messaging with an AI chatbot

Check out more content

Take a scroll through our most-read blogs, infographics, and other customer engagement software resources.

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Get on the guest list

Score an exclusive invite to one of our one-of-a-kind industry events.

Get a personalized demo

Learn how the Conversational Cloud can deliver real-world results for your brand.