LivePerson Conversational Cloud® Platform
Finally. Safe, equal AI for everyone.
Combining the power of the world's largest conversational dataset, with decades of experience and a legacy of trust, to deliver safer, more secure AI experiences.Schedule a guided demo
thousands of the world's biggest brands
Generative AI enhanced and trained just for you
Unlock the power of large language models to meet the needs of your business, regardless of department or industry.
Responsible AI from day one
Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certifications for responsible AI since 2018.
Human optimization at scale
Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously.
Impactful insights made easy
Accelerate better decision making with access to enterprise-level analytics and reporting that surfaces actionable insights automatically.
Unrivaled data at your fingertips
Augment large language models with the world’s largest enterprise data set for more precise natural language processing, drawn from more than a billion monthly conversational interactions.
Achieve better business outcomes through the power of AI
reduction in operating costs
boost in customer satisfaction
conversion vs traditional digital
decrease in agent attrition
LIVEPERSON CONVERSATIONAL CLOUD®
Explore our award-winning
Conversational AI platform
LLM-powered data ingestion
Automatically upload web pages, PDFs, FAQs, documentation and other knowledge sources to curate the most relevant content with faster response times. Data is protected by our enterprise grade safety controls, which help you build trust, ensure compliance and properly represent your brand.
LLM-powered voice & messaging
Safely unlock the power of large language models to automate conversations across voice and messaging channels. Conversation Copilot arms human experts with LLM-powered tools to boost productivity, while Conversation Autopilot creates warm, natural automated interactions.
Your safe AI assistant
Build a safe, automated concierge in the time it takes to make a cup of coffee. Streamline, test, and deploy bot-led conversations with a new LLM-powered Conversational bot-building interface.
INTELLIGENCE AND ACTIONS
Measure the usage and effectiveness of LLM-powered features through an innovative dashboard, enabling you to understand and optimize performance.
See success stories from leaders
“On top of our successes to date with LivePerson’s Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further.”
“LivePerson’s omni-channel communication capabilities drive a better customer experience, while also improving agent efficiency. This, combined with LivePerson’s analytics tools and user-friendly platform, support CarGurus’ mission in providing drivers with a personalized, convenient, and transparent experience.”
“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”
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