LivePerson conversational ai platform
AI for better
Powered by the world’s largest data set of conversational interactions, continuously optimized by hundreds of thousands of human expertsLet's talk
thousands of the world's biggest brands
Conversational AI purpose-built for the enterprise
Unlock the power of large language models to meet the needs of your business.
Unrivaled data at your fingertips
Augment large language models with the world’s largest conversational data set, drawn from a billion monthly interactions.
Human optimization at scale
Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously.
Impactful insights made easy
Accelerate better decision making with access to enterprise-level analytics and reporting that delivers actionable insights automatically.
Responsible AI from day one
Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certification for responsible AI since 2018.
Achieve better business outcomes through the power of AI
reduction in operating costs
boost in customer satisfaction
conversion vs traditional digital
decrease in agent attrition
LIVEPERSON CONVERSATIONAL CLOUD®
Explore our award-winning
Conversational AI platform
Conversational AI + AUTOMATION
Automate conversations across voice and messaging channels with AI built on the world’s largest data set of enterprise customer interactions.Learn more
Turn insight into action. Access and analyze all your data to understand what customers want — and feel — to increase sales, fix inefficiencies, and improve experiences.Learn more
Agent & supervisor experience
Give agents and supervisors a 360-degree, omni-channel view of the customer. Supercharge productivity with the power of AI to improve employee experience and reduce attrition.Learn more
platform & integrations
Bring LivePerson’s AI platform and your existing systems — from CRMs to marketing to data platforms — together to unlock their full potential across your enterprise.Learn more
Increase customer satisfaction by making it easy for them to engage with your brand in the communication channels they use every day.Learn more
Deliver real-world results by use case
Turn woes into wows by shifting to messaging channels.
Have customers swear by you, not at you.
Engage customers then click, ship, hooray!
See success stories from leaders
“Being able to easily blend human empathy with intelligent automation has been crucial to our success. Our frontline team now can operate with increased agility to get our customers the resolutions they seek.”
“We’re using Conversational AI and AI chatbot automation to supercharge digital innovation and ease our customer’s path to purchase — it is quite an extraordinary thing.”
“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”
Break out the popcorn
Cue the movie montage of what’s new in Conversational AI and our customer engagement platform.
Check out more content
Take a scroll through our most-read blogs, infographics, and other customer engagement software resources.
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Get a personalized demo
Learn how the Conversational Cloud can deliver real-world results for your brand.