Conversational AI that’s anything but artificial

Create meaningful, personalized connections with your customers while delivering real outcomes for your business.

TRUSTED BY THOUSANDS OF BRANDS WORLDWIDE

See what’s possible with the right Conversational AI platform

2x

uptick in employee efficiency

10x

conversions vs. traditional digital

20%

boost in customer satisfaction

90%

automation containment rates

50%

decrease in agent attrition rates

Create closer connections with your customers through LivePerson’s Conversational Cloud®

Deliver intent-driven conversational experiences at scale, all through the power of AI and machine learning. Oh, and the Conversational Cloud unites your customer experience platforms across messaging, social, voice, email, sentiments and analytics. Start creating digital experiences with your customers that are Curiously Human™.

Get to know our Conversational Cloud

understand

Deepen your understanding of consumers so they feel seen, heard, and valued

Behind every customer text, email, or call is a unique human with unique needs. Our purpose-built natural language understanding is built on data from billions of conversational interactions to power that understanding at scale.

connect

Make millions of conversations as personal as one with a single, holistic Conversational AI platform

Conversational Cloud offers a simpler way to manage and automate all consumer conversations—all in one place. Meet consumers whenever they need, wherever they are.

outcomes

Realize your brand’s potential to unlock new growth and better outcomes

The bottom line to raise your bottom line is to respond in kind. Turn routine consumer conversations into revenue-driving brand experiences. Bring certainty to uncertain moments, increasing customer satisfaction.

Brand using LivePerson's Conversational AI platform to serve a customer

We’re curious — what brings you here?

Commerce

Global brands leverage our Conversational Cloud to build seamless customer experiences that meet customers where they are. These Curiously Human experiences foster personalization at scale, cost efficiencies for care organizations, and a better agent experience.

Discover commerce solutions

Customer Care

Our Conversational Cloud is a powerful tool for driving revenue. Set your brand apart from the competition by powering innovative, continuous experiences that span offline to online and offline again.

Discover care solutions

Our solutions

Conversational Cloud

Start delivering truly authentic intent-driven conversations, at scale. Meet new customers where they are, all from one powerful Conversational AI platform.

Discover Conversational Cloud
Conversational Cloud

Voice Solutions

Modernize your customer experience with voice and digital

Create unified, personalized consumer engagement experiences driven by superior Conversational Analytics and advanced customer experience integration from industry- leading speech recognition and Conversational AI.

Learn about Voice AI
Voice AI solutions blue

BELLA Health™

Help employees and customers feel secure about your health protocols

Ensuring peace of mind as employees return to physical spaces is paramount to employee productivity and confidence. BELLA Health’s complete program of current and verified COVID testing, health checks, and vaccination reporting helps to do just that.

Visit BELLA Health
BELLA Health

Success Services

Deliver richer customer experiences with help from the experts

Our fully managed contact center solution transforms your Conversational Commerce and Care solutions with quick time-to-value through operationalizing personalized customer service at scale.

Transform with Success Services
Success Services

Curiously Human experiences, built by curious humans

Learn how hundreds of inter-store associates and a customer-care-focused digital channel transformed to a fully conversational bridal experience.

Virgin Media logo

Learn how Virgin Media UK built a conversational selling machine to optimize digital sales-assisted conversions for the business.

LivePerson values heart illustration

our culture

Our values guide everything we do

From the way we connect brands to their customers to how we partner within our teams, our core values continue to guide our growth as individuals and as a global organization.

Discover our values

LivePerson in the news

Best led company - Inc Award

PRESS RELEASE

LivePerson named to Inc.’s first annual Best-Led Companies List

PRESS RELEASE

LivePerson acquires VoiceBase and Tenfold to power scaled Voice AI

2022 Gold Stevie® winner badge for Best Contact Center Solution

NEWS

LivePerson wins Gold Stevie® Award for Best Contact Center Solution