
Article
From training to trust: Why CX needs an AI simulation layer
Kevin Wordon • 5 minutes
LivePerson has been acquired by SoundHound AI, creating a world-leading Omnichannel Conversational AI powerhouse.
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Sr. Director, Solutions Consulting
Connect with KevinKevin is a CX, marketing, digital, and technology leader with over 15 years of global experience across tech, B2C, B2B, travel, retail, FMCG, tourism, and franchising. His technical expertise coupled with his strategic marketing and business acumen help Kevin demonstrate and drive digital transformation across complex organizations.