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Blog

the word "new" in a starburst, representing LivePerson's conversational intelligence software product launch

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Introducing a new conversational intelligence software suite

Alice Goode • 7 minutes

podcast cover image for the AI trends episode

PODCAST OVERVIEW

AI trends and tech with TechCrunch’s Ron Miller

Alex Ross • 6 minutes

podcast cover for the Alvaria episode discussing AI-generated content and how to use it for customer service AI

PODCAST OVERVIEW

Undefined space: How Alvaria is using AI-generated content as an opportunity

Paige Peterson • 6 minutes

Podcast cover for a deep dive episode on Virgin’s AI transformation

PODCAST OVERVIEW

AI transformation at Virgin Media: Meeting customer needs with AI tools

Paige Peterson • 4 minutes

screenshot from the webinar on The RealReal's conversational AI strategy, from building a virtual assistant to using data to make more decisions

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How a conversational AI strategy transformed The RealReal’s customer experience

Kelsey Cottingham • 4 minutes

graphic of conversational AI flywheel, the framework the best conversational AI platforms should follow

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What the best conversational AI platforms need

Ruth Zive • 8 minutes

podcast cover for the Generation AI episode on needing an AI ethics framework for certain industries

PODCAST OVERVIEW

IBM’s AI Odyssey: A structured approach to AI ethics and implementation

Paige Peterson • 4 minutes

illustration of brain signifying "What is conversational intelligence"

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What is conversational intelligence: How it matters and who benefits

Chris Radanovic • 5 minutes

Bot dressed as Santa Clause, illustrating the importance of AI in online shopping this holiday season

INFOGRAPHIC

Consumers say ’tis the season to embrace AI in online shopping

Mike Tague • 4 minutes

cover for the Generation AI podcast focused on AI business solutions

PODCAST OVERVIEW

Solving bottlenecks with the power of AI business solutions

Paige Peterson • 5 minutes

cover of the podcast episode on how Generative AI models use powerful training data to better use more data

PODCAST OVERVIEW

Data empowered: Generative AI models’ B2B sales and strategy impact

Paige Peterson • 6 minutes