PROFESSIONAL SERVICES

Achieve outcomes essential for business success with expert help

Transformation is hard, especially when you want to realize exceptional care experiences, greater operational efficiency, and more revenue with deeper customer engagement. It’s possible with Conversational AI. LivePerson’s Transformation, Architecture, Implementation, and Operations teams make it easy.

Get the right Professional Services expertise, your way

Our team can be your experts or support your experts. Together, we’ll co-innovate and help deliver personalized customer experiences at scale.

Establish the Conversational AI strategy that will deliver your customer experience (CX) vision.

Design your customer journey to drive rich consumer relationships.

Build AI automations that create a human-like digital experience.

Implement, integrate, and get your Conversational Cloud instance customized for the reach and agility your business needs.

Support your ongoing operational excellence with our experts who know the complexities of Conversational AI.

Get results that matter for your business

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Transitioned to Conversational Banking for better customer experiences, creating new career paths for some of its 19,000+ customer service agents.

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Increased agent concurrency by 3x and shifted callers from the IVR to messaging — improving CSAT by 8%.

Read more about Bankwest

Why LivePerson

Curiously Human™ AI

Data that counts

Values that matter

Curiously Human™ AI

IQ plus EQ, nice to meet you

We power close to a billion conversational interactions a month, helping organizations drive engagements that feel Curiously Human™, not cold and robotic. Our conversational interactions offer a personalized service at scale, all through the power of AI built with intent-discovery.

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Explore more Success Services

Gainshare

Provide richer customer experiences with our fully managed solutions — all with simple, outcome-based pricing.

Success Management

Set up and operationalize the full power of the Conversational Cloud.

Technical Support

Our technical support specialists deliver 24/7 help to keep you up and running, with options to expand dedicated service.