Game-ChangerTrusted. Transformative.
Meet our Generative AI

Dare to transform for better business outcomes. Unleash the untapped power of large language models, merging unstoppable growth with an unwavering commitment to responsible, safe Generative AI.

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State-of-the-art LLMs

Discover the unmatched power of LivePerson’s Generative AI and large language models (LLMs), fueled by the world’s largest dataset of enterprise customer interactions. Trustworthy and highly scalable, our cutting-edge technology helps businesses embrace the future while driving unparalleled results.

Unlock new possibilities with LivePerson’s Generative AI tools

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Conversation Copilot

Use generative AI to elevate agent productivity and customer satisfaction with Conversation Copilot, offering Conversation Assist, context-aware summaries, and rapid NLU training. Cut down onboarding time and speed up bot development through seamless human-AI teamwork.

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Conversation Autopilot

Transform customer engagement even more with Conversation Autopilot, offering automated virtual assistants that provide human-like conversations and expedite deployment, resulting in reduced costs and improved CSAT.

AI analytics dashboard example

Conversational Intelligence

Optimize LLM performance and AI analytics using an innovative dashboard to improve operational efficiency, mitigate risks, and deliver exceptional customer experiences.

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Voice AI

Reinvent your contact center with an LLM-powered voice bot, integrating our Conversation Builder, Knowledge AI, Bot Analytics, and Call to Messaging features. Seamlessly automate calls, enhance omnichannel customer experiences, and improve agent retention.

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generative ai model recognizing a potential compliance issue with answering a stock question

AI Safety Tools

Secure your brand’s reputation with AI Safety Tools, featuring robust controls that mitigate bias, ensure compliance, and deliver consistent, on-brand AI-powered conversations across multiple channels.

Equal and ethical AI for all

Safe

Unleash the power that generative AI promises without sacrificing security. Our industry-leading safeguards guarantee the highest level of protection and privacy.

Trustworthy

In business, trust is everything. That’s why we’re committed to delivering responsible generative models and AI solutions that prioritize transparency, accountability, and ethical practices.

Responsible

As a founding member of EqualAI®, we’re committed to the development and deployment of ethical AI. By prioritizing responsibility, innovation, and equity, we can create a better future for all.