Resource library

Press Release

LivePerson's LiveEngage platform enables T-Mobile customers to connect with their Team of Experts through messaging

In the News

Want better customer service? Don’t Call. Text.

Report

How LivePerson powers conversational commerce

In the News

LivePerson brings conversational commerce to the ball game with Aramark

In the News

Conversations will eat the world

Report

The great AI divide

Press Release

Liberty Global brings conversational two-way messaging to all 29 million customers

Report

AI: a consumer perspective

Report

Poor customer care could cost brands thousands per customer

In the News

LivePerson CEO on How AI, Bots Are Changing the Workforce

Report

The digital lives of Millennials and Gen Z

Report

Generational differences in consumer banking preferences, perceptions, and habits

Customer Success Story

Sky UK actions its vision for customer service: “Believe in better”

Press Release

The Royal Bank of Scotland enhances customer service with "hybrid bots"

Press Release

LivePerson and Hawaiian Airlines launch innovative mobile messaging for airline travelers

Customer Success Story

As a global health insurance leader, Bupa increases customer satisfaction with LiveEngage

Report

Travelers prefer to receive airline notifications via messaging

In the News

For Foxtel, messaging is “what feels right” to customers

Report

How consumers view bots in customer care

Press Release

LivePerson helps millions of T-Mobile customers message for service

Report

How consumers view messaging in the customer care space

Customer Success Story

Outdoor retailer Backcountry replicates the in-store experience online with LiveEngage

Report

The robots are coming, but not for me