Resource library
Customer Success Story
HSBC goes Conversational
Customer Success Story
Magenta Telekom actions its vision for customer service
In the News
LivePerson CEO interviewed for Fast Company’s World’s Most Innovative Companies
Report
LivePerson named a leader in the Forrester New Wave™ for Digital-First Customer Service Solutions
In the News
LivePerson Named One of Fast Company’s Most Innovative Companies in the World
Expert Guide
Get the Proactive Messaging Playbook
Customer Success Story
Rideshare company Gett uses bots to answer customer questions, achieving 90% CSAT
Webinar
How to use new Facebook conversational ads to supercharge conversion
Customer Success Story
The world’s first conversational bank
Customer Success Story
OUA increases CSAT with LivePerson’s Conversational AI
Customer Success Story
David’s Bridal uses Conversational Commerce to help customers plan the event of their dreams with ease
Webinar
Simplify customer care with social media, email and messaging on one platform
Expert Guide
Expert Guide on
Conversation Design
Expert Guide
Expert guide on
becoming Conversational
Webinar
Reach the masses with proactive two-way text messaging
Customer Success Story
International insurance partner MDabroad uses WhatsApp to deliver efficient, high quality patient services
Report
How consumers view Conversational Commerce in 2019
Customer Success Story
Conversational Commerce helps Home Depot customers build the home of their dreams
Report
Study: Enhancing Customer Experience Through Automation, AI, And Chatbots: A Spotlight On Travel And Entertainment
Webinar
Easily customize workflows with LivePerson's Function as a Service (Faas)
In the News
LivePerson’s Conversational AI in the News
Report
Study: Improving Customer Experience Through Automation, AI, And Chatbots: A Spotlight On Financial Services
In the News
LivePerson CEO joins Mad Money to discuss transforming how brands communicate with customers
Report
Study: Conquering Customer Demands Through Automation, AI, And Chatbots: A Spotlight On Retail
Webinar
Exclusive Look: LivePerson's Chat Suggest
In the News
The Wall Street Journal features LivePerson’s conversational design expertise
In the News
CIO names LivePerson a top chatbot-building platform
In the News
LivePerson links with KDDI's corporate +Message service to launch conversational customer support over +Message
In the News
Study: Use Automation, AI, And Chatbots To Improve Customer Engagements
In the News
RIP Websites: LivePerson CTO speaks at SXSW
Webinar
How to build a bot
Report
Frost & Sullivan names LivePerson winner of Customer Value Leadership Award
In the News
CEO Robert LoCascio speaks with Bloomberg Businessweek
Webinar
Deliver high-impact conversations with LivePerson's Conversational AI
Customer Success Story
Harvey Norman puts in-store expertise into consumers’ fingertips with messaging
Report
How is conversational commerce growing across industries?
Customer Success Story
RBS creates a personal mobile experience that allows consumers to be more connected than ever before
Report
"LivePerson understands what CIOs look for from cloud-based solutions providers." - CIO Review
Customer Success Story
The CMI Group makes debt collection friendlier & more efficient with SMS messaging
Customer Success Story
Bankwest drives world-class CSAT to 93% with in-app messaging.
Webinar
Apple Business Chat goes global
Customer Success Story
Virgin Atlantic routes travelers from IVR to SMS
Press Release
LivePerson's LiveEngage platform enables T-Mobile customers to connect with their Team of Experts through messaging
Webinar
Gender Bias in AI: What it is and how to stop it
In the News
Want better customer service? Don’t Call. Text.
Report
How LivePerson powers conversational commerce
Webinar
The Home Depot's Conversational Commerce Journey
In the News
LivePerson brings conversational commerce to the ball game with Aramark
In the News
Conversations will eat the world
Report
The great AI divide
Press Release
Liberty Global brings conversational two-way messaging to all 29 million customers
Report
AI: a consumer perspective
Report
Poor customer care could cost brands thousands per customer
In the News
LivePerson CEO on How AI, Bots Are Changing the Workforce
Report
The digital lives of Millennials and Gen Z
Customer Success Story
Sky UK actions its vision for customer service: “Believe in better”
Press Release
The Royal Bank of Scotland enhances customer service with "hybrid bots"
Customer Success Story
As a global health insurance leader, Bupa increases customer satisfaction with LiveEngage
Press Release
LivePerson and Hawaiian Airlines launch innovative mobile messaging for airline travelers
In the News
For Foxtel, messaging is “what feels right” to customers
Report
How consumers view bots in customer care
Press Release
LivePerson helps millions of T-Mobile customers message for service
Customer Success Story
Outdoor retailer Backcountry replicates the in-store experience online with LiveEngage
Report