Resource library
Customer Success Story
International insurance partner MDabroad uses WhatsApp to deliver efficient, high quality patient services
Report
How consumers view Conversational Commerce in 2019
Report
How Conversational Design powers Conversational Commerce
Customer Success Story
Conversational Commerce helps Home Depot customers build the home of their dreams
Report
Study: Enhancing Customer Experience Through Automation, AI, And Chatbots: A Spotlight On Travel And Entertainment
In the News
LivePerson’s Conversational AI in the News
Report
Study: Improving Customer Experience Through Automation, AI, And Chatbots: A Spotlight On Financial Services
In the News
LivePerson CEO joins Mad Money to discuss transforming how brands communicate with customers
Report
Study: Conquering Customer Demands Through Automation, AI, And Chatbots: A Spotlight On Retail
In the News
The Wall Street Journal features LivePerson’s conversational design expertise
In the News
CIO names LivePerson a top chatbot-building platform
In the News
LivePerson links with KDDI's corporate +Message service to launch conversational customer support over +Message
In the News
Study: Use Automation, AI, And Chatbots To Improve Customer Engagements
In the News
RIP Websites: LivePerson CTO speaks at SXSW
Report
Frost & Sullivan names LivePerson winner of Customer Value Leadership Award
In the News
CEO Robert LoCascio speaks with Bloomberg Businessweek
Customer Success Story
Harvey Norman puts in-store expertise into consumers’ fingertips with messaging
Report
How is conversational commerce growing across industries?
Customer Success Story
RBS creates a personal mobile experience that allows consumers to be more connected than ever before
Report
"LivePerson understands what CIOs look for from cloud-based solutions providers." - CIO Review
Customer Success Story
The CMI Group makes debt collection friendlier & more efficient with SMS messaging
Customer Success Story
Bankwest drives world-class CSAT to 93% with in-app messaging.
Customer Success Story
Virgin Atlantic routes travelers from IVR to SMS
Customer Success Story
Buddybank - the world’s first conversational bank
Press Release
LivePerson's LiveEngage platform enables T-Mobile customers to connect with their Team of Experts through messaging
In the News
Want better customer service? Don’t Call. Text.
Report
How LivePerson powers conversational commerce
In the News
LivePerson brings conversational commerce to the ball game with Aramark
In the News
Conversations will eat the world
Report
The great AI divide
Press Release
Liberty Global brings conversational two-way messaging to all 29 million customers
Report
AI: a consumer perspective
Report
Poor customer care could cost brands thousands per customer
In the News
LivePerson CEO on How AI, Bots Are Changing the Workforce
Report
Generational differences in consumer banking preferences, perceptions, and habits
Report
The digital lives of Millennials and Gen Z
Customer Success Story
Sky UK actions its vision for customer service: “Believe in better”
Press Release
The Royal Bank of Scotland enhances customer service with "hybrid bots"
Press Release
LivePerson and Hawaiian Airlines launch innovative mobile messaging for airline travelers
Customer Success Story
As a global health insurance leader, Bupa increases customer satisfaction with LiveEngage
Report
Travelers prefer to receive airline notifications via messaging
In the News
For Foxtel, messaging is “what feels right” to customers
Report
How consumers view bots in customer care
Press Release
LivePerson helps millions of T-Mobile customers message for service
Report
How consumers view messaging in the customer care space
Customer Success Story
Outdoor retailer Backcountry replicates the in-store experience online with LiveEngage
Report