Engage your consumers where they already are

LiveEngage makes it easy for businesses to sell products and answer questions in the world’s most popular messaging channels.

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23.6 Hrs

Spent/person/week
browsing the internet

Your brand's website or mobile app

Your brand's website or mobile app

Expand the functionality of your website or mobile app with native messaging capability. Help consumers get answers to questions when they're browsing your products or services before they make a purchase without requiring them to pick up the phone and wait on hold. Businesses using chat and messaging on their websites are seeing 3x the number of conversions.

15.2M

Texts sent every
minute

SMS

SMS

The majority of people choose texting over calling in their personal lives which presents a tremendous opportunity for businesses. Offer consumers the convenience of texting with your brand and leverage the power of asynchronous messaging to stay connected and boost sales. Present consumers with the option to start an SMS conversation from your mobile website, AdWords ads, Google My Business listing and even from an automated attendant when they call your 800 number.

1.3B

iOS Devices

Apple Business Chat

Apple Business Chat

Apple Business Chat enables millions of consumers to start a conversation with your brand directly from Safari, Siri, Search, and Maps. And with rich messaging capabilities, your brand can showcase products, process transactions and more — directly in Apple’s Messages app. Learn more 

1.3B

Messenger
users

Facebook Messenger

Facebook Messenger

Capitalize on your social presence and turn fans and followers into buyers. With Facebook Messenger, you can immediately monetize social interactions directly in a Messenger conversation instead of driving them to your website or to a phone call.

1.5B

WhatsApp
users

WhatsApp

WhatsApp

Expand your international reach using WhatsApp — the most popular messaging app in the world. Users from all over the globe can seamlessly sync conversations to both their mobile and desktop — keeping you top of mind on multiple consumer devices. Learn more 

2B

Android
users

Google Rich Business Messaging

Google RCS business messaging

Tap into an upgraded SMS experience that includes branding, rich media, interactivity and analytics. With Google RCS, businesses can bring branded, interactive mobile experiences to the native messaging app on billions of Android devices.

600M

Registered
users

Line

Line

The most popular messaging application in Japan, Thailand, and Taiwan is available on a multitude of mobile and desktop devices. Line’s social network-like ‘Timeline’ and other sticky features make this a great place to stay in front of your consumers in Asia-Pacific markets.

2M

sites, reaching over 90% of people on the internet

Google AdLingo

Google AdLingo

Engage with your consumers across the web using conversations – the most intuitive, personal way of interacting. LivePerson’s LiveEngage platform connects with Google’s AdLingo to allow brands to get more from their marketing and advertising spend by creating two-way personalized conversations with consumers across the Google display network. Consumers simply click on the display ads to begin conversations with your brand and move them further through the sales funnel.