One of the most popular questions people ask when vetting a company like LivePerson is: “Do you integrate with our CRM?” Rule of thumb: If it’s got an API, we can integrate! Our open platform was designed with integrations in mind, from CRMs to a variety of third-party systems.
When you integrate a messaging and automation platform into your business systems, you can skyrocket efficiency — just by auto-assigning emails or making it easy to access customer information. One of our customers even grew their simple concierge bot into a full-service automation capable of handling order placement, refund processing, and loyalty management — all fully integrated into their Salesforce environment.
Successes like these have made Salesforce our most sought-after integration. Watch this video guide for ideas on how your business could benefit from a LivePerson + Salesforce integration and hundreds of others.