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LivePerson Conversational Cloud® Platform

Finally. Safe, equal AI for everyone.

Combining the power of the world's largest conversational dataset, with decades of experience and a legacy of trust, to deliver safer, more secure AI experiences.

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Build your no-code bot with Bella AI

Trusted by thousands of the world's biggest brands

Generative AI enhanced and trained just for you

Unlock the power of large language models to meet the needs of your business, regardless of department or industry.

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Responsible AI from day one

Reduce risk of bias by partnering with the founders of EqualAI, spearheading standards and certifications for responsible AI since 2018.

Customer service agents helping improve machine-learning models in our conversational ai technology

Human optimization at scale

Keep conversations grounded, factual, and relevant to your industry with over 350K skilled humans in the loop, enhancing models continuously.

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Impactful insights made easy

Accelerate better decision making with access to enterprise-level analytics and reporting that surfaces actionable insights automatically.

Screen illustrating the volume of customer interactions in our conversational ai platforms

Unrivaled data at your fingertips

Augment large language models with the world’s largest enterprise data set for more precise natural language processing, drawn from more than a billion monthly conversational interactions.

Want to learn more? Visit the LivePerson AI Hub

Achieve better business outcomes through the power of AI


reduction in operating costs


automation rate


boost in customer satisfaction


conversion vs traditional digital


decrease in agent attrition


Explore our award-winning
Conversational AI platform

Knowledge base for our Conversational AI platform loading a PDF for training virtual assistants, using natural language understanding


LLM-powered data ingestion

Automatically upload web pages, PDFs, FAQs, documentation and other knowledge sources to curate the most relevant content with faster response times. Data is protected by our enterprise grade safety controls, which help you build trust, ensure compliance and properly represent your brand.

voice assistants listening to human conversation and transcribing it to text, a new conversational ai tool for enterprise conversational ai platforms


LLM-powered voice & messaging

Safely unlock the power of large language models to automate conversations across voice and messaging channels. Conversation Copilot arms human experts with LLM-powered tools to boost productivity, while Conversation Autopilot creates warm, natural automated interactions.

Learn more about Generative AI
Bella AI creating new virtual assistants for a business via conversational interfaces


Your safe AI assistant

Build a safe, automated concierge in the time it takes to make a cup of coffee. Streamline, test, and deploy bot-led conversations with a new LLM-powered Conversational bot-building interface.

Learn more about Bella AI
Conversational AI platform's intelligence dashboard, providing insights to human agents


Conversational Insights

Measure the usage and effectiveness of LLM-powered features through an innovative dashboard, enabling you to understand and optimize performance.

Learn more about Conversational Intelligence

Take a deeper look at the Conversational Cloud

Trustworthy AI for everyone — no matter your role or interest

Customer engagement

Provide care, sales, and marketing teams with critical insights and actions, all in one place.

Employee engagement

Automate employee experiences by ingesting your IT and HR documents, FAQs and standards, with the click of a button.

Brand user insights

Aggregate, measure, and analyze your conversational data for all departments across your business, like legal, engineering, and marketing.

See success stories from leaders like you

Bhavesh Panchal, Head of Channels and Digital Adoption

“On top of our successes to date with LivePerson’s Conversational AI and platform, LLMs and generative AI hold enormous promise to help us scale seamless and personalized conversations even further.”

Rhett Batchelder, Senior manager, product operations

“LivePerson’s omni-channel communication capabilities drive a better customer experience, while also improving agent efficiency. This, combined with LivePerson’s analytics tools and user-friendly platform, support CarGurus’ mission in providing drivers with a personalized, convenient, and transparent experience.”

Nicole West, VP Digital Strategy & Product at Chipotle

“Everything we have done on this transformation journey has been about delivering exceptional digital experiences to our customers and our crews, to curate convenient, frictionless, engaging experiences aligned with our purpose to Cultivate a Better World.”

Recommended resources

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Break out the popcorn

Cue the movie montage of what’s new in Conversational AI and our customer engagement platform.

Conversational AI platform example of messaging with an AI chatbot

Check out more content

Take a scroll through our most-read blogs, infographics, and other customer engagement software resources.

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Get on the guest list

Score an exclusive invite to one of our one-of-a-kind industry events.

See how LivePerson AI can deliver real-world results

Get your Bella AI free 30-day trial now