The most innovative brands choose LivePerson to power conversational commerce
Our AI-powered conversational platform makes it easy for consumers to buy products and get answers to questions in messaging channels they already use every day
AI-powered conversational commerce
CIOReview features LivePerson on the cover of its Conversational Commerce Platform issue.
LivePerson and Deepak Chopra launch Amazon® Alexa™ Skill to share Dr. Chopra's insights, inspiration, meditations, and practical tips on well-being.
Apple Business Chat beta
Apple Business Chat offers a new way for brands to interact with millions of iOS users. LiveEngage makes it work for the world's top brands.
AI-powered web experience
Come see the 1st AI-powered conversational web page that can deliver a personalized consumer experience at scale.
Engage your consumers where they already are
Our customers use conversational commerce on a variety of digital messaging channels including SMS, Facebook Messenger, Apple Business Chat, and WhatsApp along with messaging on your brand's website or mobile app. Learn more ›
AI-powered chatbots make
it easy to scale
Nearly 70% of consumer inquiries can be automated, making it easy to scale — without having to hire an army of agents. LivePerson has a complete solution to build, manage and optimize chatbots for your business. Learn more ›
LiveEngage is your command center for conversational commerce
Message with consumers on the most popular digital channels — all from a single place. LiveEngage makes it easy to route, monitor, measure and manage millions of conversations. Learn more ›
Sales & Marketing
Interactions drive transactions
The web was designed for content-sharing but not for commerce. 90% of consumers start research and shopping online, but less than 15% of sales happen online. Consumers need to ask questions, get advice, and understand options before they make purchases. Conversational commerce makes this possible without having to visit a store or place a call. And the results have been incredible.
Increase in conversions
Increase in average order value
Sales & Marketing
Capitalize on every customer care conversation
The majority of our day-to-day conversations happen in messaging channels like SMS and Facebook Messenger — it's how we prefer to communicate with friends and family. So it's not a surprise 8 out of 10 consumers choose messaging over voice to get support or service after they buy something.
Decrease in customer care costs
Peak in customer satisfaction