GenAI Webinar: How United Airlines made their CSAT soar ✈

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Anthony Kunjbehari

Lead Solutions Engineer

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Anthony is passionate about applying technology to drive profitability, efficiency, or net-new consumer usage. During his 20+ year career, he's cultivated top-line pipeline generation abilities (business development, sales, account management, strategic partnerships) and a bottom-line operational efficiency skills (process definition, business intelligence, cross-team information flow, automation, process gap identification, resource allocation). In recent roles, Anthony focused on the CCaaS / CPaaS and CRM spaces (such as the Strategic Integrations Lead at LivePerson). This allows him to understand a company's B2C and B2B2C workflows through a variety of architectural (CRM-out; endpoint-in) and operational lenses (implementation, sales consulting, corporate development, innovation lead, strategic partnerships).