
Article
You don’t need a dozen tools to fix CX. You need AI orchestration.
Jeff Rosenthal • 10 minutes
Director, Solutions Marketing
Connect with JeffStrategic product marketing is the cornerstone of sustainable growth in today's AI-driven landscape. As Head of Global Solutions and Product Marketing, Jeff leverages his extensive experience in go-to-market strategy, product positioning, and revenue generation to accelerate LivePerson's market leadership in AI. Throughout his career, Jeff has transformed complex AI capabilities into compelling customer narratives that drive adoption and growth. For example, he led monday.com's CRM transformation from product-led to sales-led growth to become one of the fastest products ever to reach $100M ARR. He spearheaded Salesforce's AI and Service Cloud go-to-market initiatives, building organizational competencies that supported the launch of multiple breakthrough products across their $7B+ Service platform. In his decade at Salesforce, Jeff championed customer-centric product strategies that influenced roadmaps, reduced churn, and directly supported growth through strategic customer programs and executive engagements.