Article
The top 5 reasons chatbots fail consumers (and what to do about it)
Malik Jenkins • 4 minutes
Malik Jenkins
Director of Digital Analytics
Connect with MalikMalik Jenkins is the Director of Digital Analytics at Theory. Previously, he worked his way through LivePerson's conversational AI and messaging platform, from a marketing project manager to a conversational analyst and performing analytics and strategy for LivePerson's managed services components.