Conversation Simulator: Train, test, and optimize human agent and AI agent performance

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Nigel Lindsay-Smith

SVP, Sales APJ

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Steering LivePerson's APJ teams with a strategic approach, Nigel’s objective is driving focus on delivering exceptional customer experiences and advancing business growth across the region. His team’s expertise in CX, Conversational AI and customer growth strategies has been pivotal in forging robust relationships with flagship brands, enhancing their digital contact centre capabilities for care and sales.