
Article
Generative AI for customer service: 5 essential takeaways for your contact center
Richard Steeves • 4 minutes
SVP, Global Partnerships
Connect with RichardRichard is a proven leader in partner ecosystem turnarounds and transformations across AI, generative AI, agentics, AI factory, modern applications, multi-cloud and hybrid-cloud industries and solutions. Currently the SVP of Global Partnerships at LivePerson, Rich is bringing to life a "Partner-Always" go-to-market strategy with strategic alliances across key industries, including BFSI, telco, retail, and healthcare.