
Article
What to do when AI governance decides who in CX can scale and who can’t
Scott Cummings • 6 minutes
LivePerson has been acquired by SoundHound AI, creating a world-leading Omnichannel Conversational AI powerhouse.
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VP, Solutions & Success
Connect with ScottScott Cummings serves as vice president, Solutions and Success at LivePerson, bringing more than 15 years of experience building high-performance teams and client relationships across the technology industry. He's known for tackling complex, concurrent projects and resolving tough situations with tact.