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LIvePerson solutions

It’s time for your conversation checkup

Let our experts analyze your conversations, identify automation opportunities, and build a brand-new bot for your website. All in a matter of weeks.

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Example of an AI guide for ordering

Ready, set, automate

Your website is the front door to your business and the best place to engage — and serve — your customers. Our simple three-step program will turn your website from a static signpost into a conversation and containment engine.

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Step 1. Analyze

We’ll apply our award-winning conversational intelligence tools to your calls and messages to understand your customer needs, preferences, and intents.

Step 2. Identify

From low-hanging fruit to more complex interactions, we’ll identify opportunities to automatically resolve customer issues through intelligent automation.

Step 3. Automate

This is where the magic happens. Our conversation designers will build a brand-new bot for your website, empowering your customers to self-serve and your agents to focus on more complex tasks and interactions.

Data-driven outcomes, backed by three decades of customer conversations

From the dawn of chat and messaging to the conversational AI revolution, LivePerson has powered billions of conversations for brands big and small, driving measurable results every step of the way. Here are some of our greatest hits:

20-30%

of call volume shifted to digital after analyzing conversation data

40-60%

of calls contained via website automation

30%

of callers chose messaging within 45 days of program launch

111%

sales efficiency increase after implementing voice analytics and optimization

Thanks for your interest! One of our conversational experts will contact you shortly with next steps.

Ready to boost your conversational health?

Book your conversation checkup now and kickstart your AI transformation.