Executive Peer Exchange
Customer experience in a new era of generative AI
An invitation-only executive peer exchange, this evening will dive into the realities, the opportunities, the ethics, and the challenges of generative AI for customer experience-minded leaders.
15 June, 2023 | 6:00 – 9:30PM AEST O Bar & Dining | Sydney, AustraliaRequest to join
Food, wine, and AI
Taking place over a tasting menu accompanied by wines, this event is open to executives across digital, customer care, marketing, operations, and IT departments. Together, we will discuss the challenges and opportunities associated with introducing generative AI into your business. Dive into the importance of safe and equal AI, including how large language models (LLMs) are being utilised and adapted to ensure accuracy and security. Find out how real-time and retrospective conversational intelligence is helping to drive efficiency and improved customer sentiment. Contribute to an open discussion with your peers on both the risks and the cost of doing nothing.
Join us if you’re interested in understanding the impact of generative AI on customer experience (CX) and networking with like-minded executives across the Asia-Pacific region.
*All attendees will receive a luxury leather gift personalised on-site by an expert leather craftsman.Request to join
Welcome & canapés
Dinner & networking
Moderated executive discussion
Dessert & networking
15 June | 6:00 – 9:30PM AEST | Level 47 Australia Square, 264 George Street, Sydney 2000
Will we see you there?
Join us for this in-person peer exchange at O Bar & Dining in the Salon Privé, an elegant and intimate dining room with spectacular 360-degree views that gives you the feeling of having the world at your feet. Reflecting the shimmering backdrop of the Sydney skyline and Harbour, the space surrounds you with contemporary opulence.